Senior Debt Recovery Pro — B2B Energy, Quarterly Bonus

Yu Energy; Leicester; On-site; GBP 28,000 - 32,000; Full time

Job summary

A leading energy supplier in Leicester seeks a Senior Debt Recovery Specialist to manage B2B debts and complex disputes. Responsibilities include contacting clients for repayments, resolving billing issues, and collaborating with legal teams. The ideal candidate has at least 3 years' experience within the energy or financial sectors and excels under pressure. This role offers competitive compensation of £28,000 - £32,000 with added bonuses and extensive benefits. Join us to be part of a growing team dedicated to customer success.

Benefits

24 days annual leave + bank holidays

Generous bonus scheme

Training and development opportunities

Holiday buy - up to 5 additional days

Employee Assistance Programme

Qualifications

• Minimum of 3 years' experience in B2B debt recovery, ideally in Energy or Financial Services.
• Proficient in resolving complex queries and maintaining customer relationships.
• Ability to analyze debt trends and prepare reports for management.

Responsibilities

• Manage a portfolio of customer accounts with complex energy disputes.
• Contact customers to arrange repayments and resolve billing queries.
• Collaborate with other departments to ensure debt targets are met.

Skills

Debt recovery

Customer communication

Negotiation

Analytical skills

Team collaboration

Job description

A leading energy supplier in Leicester seeks a Senior Debt Recovery Specialist to manage B2B debts and complex disputes. Responsibilities include contacting clients for repayments, resolving billing issues, and collaborating with legal teams. The ideal candidate has at least 3 years' experience within the energy or financial sectors and excels under pressure. This role offers competitive compensation of £28,000 - £32,000 with added bonuses and extensive benefits. Join us to be part of a growing team dedicated to customer success.