Senior Consultant - Customer Engagement Strategy (Hybrid)

Clarivate Analytics; City of London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A global consulting firm is seeking a Senior Consultant specializing in Customer Engagement Strategy & Execution in London. The ideal candidate will manage digital healthcare communication projects, requiring 7+ years experience in project management in the pharmaceutical sector and strong client relationship skills. This position offers a hybrid work model, competitive benefits, and the opportunity to lead innovative consulting projects.

Benefits

Private Medical Insurance

Generous Pension Plan

Income protection insurance

Sports Club Subsidy

Emergency childcare cover

25 days annual leave + 8 bank holidays

Qualifications

• 7 years of experience in project management within the pharmaceutical or healthcare sectors.
• Familiarity with omnichannel customer engagement strategies preferred.
• Experience coordinating international project delivery.

Responsibilities

• Manage and deliver digital healthcare communication projects.
• Lead customer engagements from proposal development to completion.
• Mentor and guide junior consultants.

Skills

Project management

Client relationship management

Organizational skills

Communication skills

Attention to detail

Education

Bachelor's degree in life sciences, business, or communications

Master's degree (preferred)

Tools

Microsoft Office (Word, Excel, PowerPoint, Project)

Job description

A global consulting firm is seeking a Senior Consultant specializing in Customer Engagement Strategy & Execution in London. The ideal candidate will manage digital healthcare communication projects, requiring 7+ years experience in project management in the pharmaceutical sector and strong client relationship skills. This position offers a hybrid work model, competitive benefits, and the opportunity to lead innovative consulting projects.