Senior Consultant (Business Change Manager)

NHS National Services Scotland; Inverness; Hybrid; GBP 45,000 - 60,000; Full time

Job summary

A leading healthcare organization in the UK is hiring a Senior Consultant to take on the role of Business Change Manager. This 24-month fixed-term position requires Business Change Management experience, supporting the implementation of digital solutions for NHS Scotland. The successful candidate will engage senior stakeholders, manage resistance, and ensure effective rollout of changes. Key benefits include a pension scheme and flexible working options. This role is hybrid, located in Edinburgh or Glasgow.

Benefits

Pension scheme

Work-life balance policies

Occupational health services

Learning resources

Discounted leisure and financial benefits

Qualifications

• Experience in Business Change Management for technology implementation.
• Strong ability in stakeholder engagement and communication.
• Experience in training and development for process changes.

Responsibilities

• Work with senior stakeholders on business change management.
• Support implementation of key national products and solutions.

Skills

Business Change Management

Stakeholder engagement

Training and development

Resistance management

Communication

Job description

Positions

We have 2 posts. Both are 24‑month fixed‑term/secondment positions. As per the Fixed Term Contacts Policy, individuals with continuous service within the NHS applying for fixed‑term contract roles may be refused any appointment. Staff currently employed by a NHS board will be offered the post on a secondment only basis.

About The Organisation

National Services Scotland (NSS) is a national NHS Board operating at the heart of NHS Scotland, providing invaluable support and advice at a strategic and operational level. NSS supports customers to deliver their services more efficiently and effectively and offers shared services on a national scale using best‑in‑class systems and standards. Our priority is to improve the health and well‑being of the people of Scotland. We do this by working in partnership with colleagues across Health and Social Care to deliver fit‑for‑purpose solutions and systems, delivering high‑quality services that help our stakeholders free up resources for essential services.

The Post

In order to meet the increasing demand from Health Boards and the Scottish Government, NSS Digital and Security are seeking to recruit a Senior Consultant to assume the role of Business Change Manager as part of the team delivering digital solutions in support of digital services to NHS Scotland and the Scottish Government. The successful applicant will be responsible for working with senior stakeholders on business change management and supporting the implementation of a number of key national products and innovative solutions.

The Candidate

Applications are invited from individuals who have Business Change Management experience to support national platforms and technology implementation. Key skills should include stakeholder engagement and communication, training and development, resistance management and ensuring the successful roll out of changes to processes and platforms.

Location and Working Pattern

Gyle Square, Edinburgh or Delta House, Glasgow.
Currently hybrid working.
The work pattern is Monday to Friday/Sunday, 37 hours per week.
It is a condition of this employment that you must live and remain a resident within the UK for the post in which you will be employed with NSS.

Benefits

Our benefits package includes a pension scheme, a comprehensive range of work‑life balance policies, occupational health services, learning resource centres and discounted leisure, financial and shopping benefits.

Inclusion

NSS is a national board and, as an anchor institution, it is our ambition to be a diverse and inclusive organisation where everyone feels welcome. We recognise that flexible working creates an inclusive workplace where employees can thrive and feel confident about their ability to balance their personal and professional responsibilities. This is supported through Once for Scotland flexible working policies. NSS has made a long‑term commitment to staff health and well‑being and offers many learning and development opportunities to support and improve our approaches to diversity, inclusion and mental health in the workplace. There are a number of equality staff networks in place which all staff are welcome to join. We are also an equal‑opportunities employer and as such guarantee to interview all disabled applicants who meet the minimum criteria for our vacancies. As an accredited Disability Confident Leader, it is the aim of NSS to offer a fully accessible and inclusive recruitment service that supports applicants on their candidate journey. If you are interested in any reasonable adjustments, please contact the Recruitment Team.

Further Information

For an informal discussion on the post, please contact Emma Dyas, Senior Business Change Manager, at.

Closing date for completed applications is Thursday 22 January 2026.

Further information on NSS is available from. Please note that the majority of correspondence is sent by e‑mail only, so please check your e‑mail regularly (including junk folders). NHS National Services Scotland is an equal opportunities employer and, as a committed participant in the Disability Confident scheme, guarantees to interview all disabled applicants who meet the minimum criteria for our vacancies.