Senior Client Services Manager - Insurance Claims

Davies; Liverpool; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading insurance firm in Liverpool is seeking a Client Service Manager. The role involves managing client relationships and providing insights into claims management. Candidates should have over 5 years of experience in claims or insurance, alongside strong analytical and communication skills. Responsibilities include preparing client reports, supporting account managers, and leading claims review meetings. The position offers excellent training and various benefits, including private medical insurance, pension contributions, and a flexible working environment.

Benefits

Davies Incentive Plan

Private Medical Insurance (Bupa)

Pension Contributions

Qualifications

• A minimum of 5 years’ experience in claims, legal, or insurance sectors.
• Technically proficient in various claim types.
• Experience managing teams handling casualty claims.

Responsibilities

• Prepare and analyze client management information (MI).
• Manage your own diary for timely delivery of client reports.
• Provide outstanding client service and support.

Skills

Claims analysis

Client relationship management

Risk management

Communication skills

Excel proficiency

Tools

Microsoft PowerPoint

Case management systems

Job description

A leading insurance firm in Liverpool is seeking a Client Service Manager. The role involves managing client relationships and providing insights into claims management. Candidates should have over 5 years of experience in claims or insurance, alongside strong analytical and communication skills. Responsibilities include preparing client reports, supporting account managers, and leading claims review meetings. The position offers excellent training and various benefits, including private medical insurance, pension contributions, and a flexible working environment.