Senior Claims Strategist – Legacy & SPT (London)

Markel Corporation; Greater London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading insurance firm in London is seeking a Senior Claims Adjuster to manage legacy claims within the Special Projects Team. You will ensure high-quality claims management and customer service while coordinating with clients and brokers. Candidates should have strong negotiation skills and experience in the London Market. This position offers a competitive salary, annual bonuses, and extensive benefits including a generous pension scheme, private medical cover, and opportunities for professional development within a dynamic team environment.

Benefits

Up to 16% company pension scheme

Private medical and dental cover

Income protection

25 days paid holiday plus Bank Holidays

Electric car scheme

Qualifications

• Experienced claims practitioner with relevant London Market experience.
• Ability to represent the company professionally at market meetings.
• Customer-focused with a strong understanding of service delivery.

Responsibilities

• Assist with managing claims from the SPT portfolio.
• Manage and report on key watchlist claims.
• Drive a customer-focused approach to claims.

Skills

Claims environment knowledge

Negotiation skills

Customer focus

Strong communication skills

Experience handling direct and reinsurance claims

Job description

A leading insurance firm in London is seeking a Senior Claims Adjuster to manage legacy claims within the Special Projects Team. You will ensure high-quality claims management and customer service while coordinating with clients and brokers. Candidates should have strong negotiation skills and experience in the London Market. This position offers a competitive salary, annual bonuses, and extensive benefits including a generous pension scheme, private medical cover, and opportunities for professional development within a dynamic team environment.