Senior Business Manager

In Cork; Manchester; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading waste management company is seeking a Senior Business Manager in Manchester to oversee staff and resources within a municipal contract. This role requires a strategic leader to maintain service quality, achieve financial targets, and ensure compliance with health and safety legislation. Responsibilities include managing and developing staff, optimizing operations, and enhancing service delivery. Candidates must have proven management experience and relevant qualifications. This position offers a dynamic work environment with opportunities for growth.

Qualifications

• Proven experience in general and operational management.
• Expertise in profit & loss management.
• Strong background in health & safety compliance.

Responsibilities

• Achieve budget goals and weekly KPIs.
• Ensure compliance with health & safety standards.
• Manage and develop contract staff effectively.
• Monitor and improve performance standards.
• Oversee workshop functions for maximum vehicle uptime.
• Maintain partnerships with clients.
• Lead contract enhancements.
• Ensure contract compliance and financial accountability.

Skills

Management & Operational Experience

Financial & Commercial Acumen

Change & Performance Management

Health & Safety Leadership

Education

CPC

COT

NVQ Level 4+ in Business Management

Job description

A quick look at the role

We are seeking an experienced Manager to oversee and ensure the efficient operation of staff and resources within our municipal contract in Manchester

This role requires a strategic leader who can maintain service quality, meet financial targets, and uphold company policies and legal obligations, all while managing strong client relationships.

As Senior Business Manager, you will be responsible for the overall safe, effective, and efficient contract delivery, ensuring compliance with performance, financial, and operational objectives. You will also lead change programs, develop new revenue opportunities, and drive continuous improvement.

Your core responsibilities

• Deliver Financial and Performance Targets – Achieve budget goals and weekly KPIs, addressing variances with corrective actions.
• Ensure Compliance and Safety – Uphold company policies, legal requirements, and health & safety standards for employees and site visitors.
• Lead and Develop Staff – Manage contract staff effectively, reducing turnover, minimising absences, and recruiting and training employees.
• Enhance Service Delivery – Monitor and improve performance standards to consistently meet client expectations.
• Optimise Operations – Oversee workshop functions, ensuring maximum vehicle uptime and efficient resource utilisation.
• Strengthen Client Relationships – Maintain strong partnerships with clients while managing service changes smoothly.
• Drive Continuous Improvement – Lead contract enhancements, including route optimisation and workforce structuring.
• Ensure Financial Accuracy – Oversee invoicing, payments, and reporting to ensure contract compliance and financial accountability.

Our essential requirements

• Management & Operational Experience – Proven experience in general and operational management, with a strong track record in multi-skilled and unionised workforce leadership.
• Financial & Commercial Acumen – Expertise in profit & loss management, tendering support, and contract mobilisation.Health & Safety Leadership – Strong background in overseeing health & safety compliance, preferably in the waste industry.
• Change & Performance Management – Demonstrated ability to lead organisational change, optimise operations, and improve workforce performance.
• Qualifications required – CPC and COT.
• Desirable qualifications include NVQ Level 4+ in Business Management, IOSH, WAMITAB Level 4, and experience in municipal waste operations.

Biffa – we're changing the way people think about waste

At Biffa, we love working with waste. Whether we're turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It's a view that's shared by our 11,000+ people around the country, who trust us to provide them with a career that's always rewarding, often challenging, but never dull.

We believe different ideas, perspective and backgrounds are key to developing a creative and effective working environment which is why you'll find us championing diversity and equality at every turn.