Senior Business Analyst

Equiniti Trust Company, LLC; Crawley; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A leading retirement solutions provider in Crawley is seeking a Senior Business Analyst to join their Private Sector team. The role focuses on executing product offerings, addressing complex regulatory requirements, and ensuring successful client implementations. Ideal candidates have strong experience in business analysis within the life and pensions sector, excellent communication skills, and proficiency in regulatory compliance. The position offers a hybrid work model and competitive benefits, including a pension plan and employee assistance programs.

Benefits

Equiniti Pension Plan

Employee Assistance Programme

Employee discounts through EQ Wins Platform

Flexible benefits plan

29 days holiday + bank holidays

Volunteering days

Learning & Development opportunities

Qualifications

• Strong previous experience as a business analyst or senior business analyst, preferably in life and pensions.
• Excellent communication skills to interact with clients and stakeholders.
• Proven analytical capabilities and attention to detail.

Responsibilities

• Collaborate with clients to gather and analyse requirements related to regulatory changes.
• Develop business process models and identify gaps for improvement.
• Support the end-to-end implementation lifecycle for client solutions.

Skills

Business analysis

Regulatory knowledge in life and pensions

Communication skills

Analytical capabilities

Client implementation experience

MS Office proficiency

Tools

MS Word

MS Excel

MS Visio

Job description

Senior Business Analyst page is loaded## Senior Business Analystlocations: Hybrid - Crawleytime type: Full timeposted on: Posted Todayjob requisition id: R16470Management LevelFEQ Retirement Solutions is transforming the retirement and pensions markets with leading administration and technology solutions. With over 1600 employees globally, 189 years of knowledge and 13 million pension scheme members and policyholders, we are here to help people plan for a confident financial future by delivering innovative, reliable and customer-focused retirement services. Our teams are driven by a shared commitment to excellence, collaboration and making a real impact to the lives of our clients and customers.**Role Summary**EQ Retirement Solutions are looking for a Senior Business Analyst to join their Private Sector team. As we transition to a product-led approach, this role focusses on implementing our product offerings with clients, addressing complex regulatory requirements, and supporting effective operational changes. The senior business analyst will bridge the gap between client needs and our solutions, ensuring seamless, compliant and successful implementations.**Core Duties/Responsibilities*** Collaborate with clients and internal teams to gather, document, and analyse requirements related life and pensions and regulatory changes.* Work closely with cross-functional teams, including operations, compliance, and technical teams, to ensure that client implementations meet regulatory standards and business objectives.* Develop business process models, identify gaps, and recommend improvements aligned with product strategy and business values drivers.* Create comprehensive documentation, including business requirements, functional specifications, and process flow diagrams.* Support end-to-end implementation lifecycle, ensuring alignment with product-led transition and best practices for client solutions.* Support testing, training, and participate in post-implementation support to ensure solutions meet client expectations and regulatory obligations.* Supporting other business analysts in the delivery of regulatory change.* Contribute to the planning of business analysis deliverable and support activity.**Skills, Capabilities and Attributes**The successful candidate will demonstrate the following experience, skills and behaviours:* Strong previous experience as a business analyst or senior business analyst, preferable in life and pensions or a similar field* Strong understanding of regulatory requirements in the life and pensions sector.* Excellent written and verbal communication skills, with the ability to interact with clients and stakeholders effectively.* Proven analytical capabilities, with a keen attention to detail and the ability to translate business needs into actionable solutions.* Experience of client implementation in a product-led organisation.* Proficiency in MS Office, particularly MS Word, MS Excel and MS Visio.**What We Offer*** **Save For Your Future** - Equiniti Pension Plan; Equiniti matches your pension contributions up to 10%* **Health and Wellbeing** – Employee Assistance Programme: counselling, legal & wellbeing support for colleagues and their households. Life assurance cover at 4x salary with the ability to purchase enhance cover.* **Employee discounts** – Discounts and cashback at your favourite high street stores through our EQ Wins Platform.* **Flexible Benefits** – The ability to purchase a wide variety of benefits through our flex plan; gadgets, travel insurance, will writing, holiday trading and more.* **Time Off** – Typically 29 days holiday + bank holidays. 2 volunteer days to get involved with a charity of your choosing.* **Winning together** – Equiniti ICON award vouchers; recognising the individuals going above and beyond to help the business succeed.* **Learning & Development**– Investment in LinkedIn Learning for all colleagues.We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.Please note any offer of employment is subject to satisfactory pre-employment screening checks. These consist of 5 year activity & GAP verification, DBS or Access NI, Credit, Sanctions & CIFAS checks.Our people and platforms connect businesses with markets, engage customers with their investments and allow organisations to grow and transform. Our vision is to help businesses and individuals succeed, creating positive experiences for the millions of people who rely on us for a sustainable future. We provide share registration, deliver services for reward and benefits and develop solutions for customer management in regulated industries. Our work with some of the most significant organisations in the UK and US means we engage with 29 million of their shareholders, pensioners and employees.