Senior B2B Account Manager (m/f/d)

Westwing Group; United Kingdom; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading e-commerce company in London is seeking a Senior B2B Account Manager to develop and execute their B2B sales strategy. The ideal candidate should have over 5 years of experience in business development and account management within the furniture or home and living sector, with strong communication skills and a proven track record in acquiring and retaining clients.

Benefits

Inspiring and informal work environment

Collaborative culture with open communication

Qualifications

• 5+ years of professional experience in B2B furniture or home and living sector.
• Established network across property developers and hospitality.

Responsibilities

• Develop and execute B2B sales strategy in the UK.
• Acquire new clients through strategic sales measures.
• Lead full sales cycle independently.

Skills

Business development

Account management

Communication skills

Cross-functional project management

Customer retention and upselling

Fluency in English

Job description

Senior B2B Account Manager (m/f/d)

Join to apply for the Senior B2B Account Manager (m/f/d) role at Westwing.

As Senior B2B Account Manager, you will be responsible for developing our B2B sales strategy in the UK and driving growth within your target customer segments. Your primary focus will be to acquire new clients through strategically defined sales measures, which you will then execute with full ownership. You will collaborate with stakeholders across the organisation and engage with senior leadership, playing a pivotal role in shaping this new and exciting business area. The position is permanent and based in London.

What You’ll Do

• build and grow our B2B customer segments in the UK, including property developers, the hospitality sector and interior designers
• define a strategy for customer acquisition and growth, and translate it into an actionable plan with clear KPIs
• lead the full sales cycle independently from prospecting to project closure and bring large-scale B2B projects to life in collaboration with cross‑functional teams
• help establish and optimise internal processes to support sustainable B2B growth
• become the go‑to expert for your region and manage the UK B2B network by building and maintaining strong relationships with key partners
• develop retention and upselling initiatives for your customer segments and align them with the overall B2B strategy, while continuously monitoring and improving customer satisfaction metrics
• contribute to strategic discussions with senior leadership and prepare communication materials for the Head of B2B, the Group CEO and the Executive Team

Requirements

• 5+ years of professional experience with a proven track record in business development and account management in the B2B furniture, home and living sector
• an established network across key customer segments such as property developers, hospitality, offices and interior designers
• an entrepreneurial mindset and a hands‑on mentality to grow revenue while maintaining high levels of customer satisfaction
• the ability to structure and manage complex, cross‑functional projects and processes with multiple stakeholders at both senior and operational levels
• experience in working in a fast‑paced environment, confidently juggling multiple topics without compromising on quality or speed
• excellent communication skills, both written and verbal
• fluency in English; additional languages are a plus

Why Westwing

Aside from our awesome team and shared purpose, we offer a few thoughtful perks to make your experience even better. Come work with us and enjoy:

• an inspiring, international, informal and nonpolitical environment for you to take ownership and grow your career
• a unique culture based on trust, support, and collaboration where we foster open communication with our monthly Company All‑Hands, feedback channels, and regular Q&A sessions

About Westwing

Westwing, Europe’s #1 in Beautiful Living e‑commerce, is present in 20+ European countries and achieved a GMV (Gross Merchandise Volume) of EUR 497 million in 2024. As Europe’s premium one‑stop destination for Design Lovers, it offers a unique brand experience with a carefully curated assortment of the Westwing Collection and 3rd party design brands. The integrated platform combines Shop, Daily Specials, Stores, the B2B Service (Westwing Business) and the Westwing Design Service. Westwing’s team works together on its shared purpose to “Excite people to create homes that unlock the full beauty of life”. Founded in 2011, Westwing is headquartered in Munich and went public on the Frankfurt Stock Exchange in October 2018.

Our team is a diverse group of professionals aiming for high performance, working together at a fast pace in an inspiring, international and informal environment that enables you to grow your career while working with a brand and products our customers love. We’re made up of passionate people who are creative enough to disrupt the status quo, brave enough to fail and smart enough to win. So come, be part of the “wow, you work at Westwing?” crowd.

Diversity is deeply rooted in our culture. Our mission doesn’t stop to inspire only your design choices, it continues to embrace an inclusive lifestyle filled with respect to everyone’s uniqueness, cultural differences and equal opportunity.

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Sales and Business Development

Industries

Retail