Senior Associate, Cash Processing/Funds Transfer

BNY Mellon Capital Markets, LLC; Manchester; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading financial services firm in Manchester is seeking a Senior Associate in Cash Processing/Funds Transfer. This role involves supervising a client processing support team, managing daily workflows, and developing staff. Candidates should have an Associate degree (Bachelor’s preferred) and experience in technical management or the financial services industry. The position offers hybrid work arrangements and competitive compensation.

Benefits

Highly competitive compensation

Generous paid leaves

Wellbeing programs

Qualifications

• Experience in technical elements and management is preferred.
• Experience in the securities or financial services industry is a plus.

Responsibilities

• Supervise and manage the client processing support team.
• Align team resources for daily tasks and issue resolution.
• Guide and develop staff for professional growth.

Skills

Team management

Problem resolution

Client support

Education

Associate degree or equivalent

Bachelor’s degree preferred

Job description

Overview

Senior Associate, Cash Processing/Funds Transfer. This role is located in Manchester, UK and will be worked in a hybrid capacity within the Payments Investigations team.

Responsibilities

• Supervise and manage the day-to-day operations of a small- to medium-sized client processing support team handling all aspects of client accounts, including solicitation, inquiries, and problem resolution.
• Manage the daily transactional workflow within the team and align team resources accordingly to complete daily tasks.
• Serve as the first line supervisor for task assignment and issue resolution, acting as the team’s initial point of contact for escalated issues.
• Guide, motivate, and develop staff to maximize individual contributions, professional growth, and effective teamwork.

Qualifications

• Associate degree in a related discipline or equivalent combination of education and experience is required; Bachelor’s degree preferred.
• Experience in technical elements and management preferred.
• Experience in the securities or financial services industry is a plus.

About BNY

At BNY, our culture speaks for itself; we leverage cutting-edge AI and technologies to support clients and drive innovation. We are recognized as a top destination for innovators and champions of inclusion.

Benefits and Awards

• BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and pay-for-performance.
• Flexible global resources and tools for employees’ life journeys, including generous paid leaves (including paid volunteer time).
• Equal Employment Opportunity/Affirmative Action Employer — Protected Veterans / Individuals with Disabilities / Underrepresented racial and ethnic groups / Females.

Job Details

• Seniority level: Associate
• Employment type: Full-time
• Job function: Other
• Location: Manchester, United Kingdom