Senior Allocations Coordinator

Amplius; United Kingdom; Hybrid; GBP 39,000; Full time

Job summary

A UK housing provider seeks a Senior Allocations Coordinator to ensure compliance in lettings and allocations. This role involves reviewing decisions, collaborating with teams, and enhancing services while managing multiple priorities. Candidates must have a CIH Level 3 and knowledge of housing law. With a hybrid work model and a focus on community impact, this position offers the chance to contribute significantly to housing services in the UK.

Qualifications

• Experience in allocations and tenancy changes focused on compliance and decision-making.
• Strong knowledge of nomination agreements and the regulatory environment.
• Proven ability to build relationships with local authorities and stakeholders.

Responsibilities

• Ensure all allocations comply with legislation and internal policies.
• Collaborate with the Allocations Manager to improve property advertising and tenant sign-ups.
• Conduct audits of case management processes to identify areas for improvement.

Skills

Knowledge of housing law

Analytical skills

Interpersonal skills

Attention to detail

Experience in compliance

Education

CIH Level 3

Job description

£38,200 per year

Hybrid, with a weekly presence in either our Boston or Lincoln office

Permanent, full time

Become a Senior Allocations Coordinator and play a key role in ensuring our lettings and allocations run smoothly and fairly. You’ll provide a critical second line of assurance in decision‑making, making sure every allocation meets policy, legal, and regulatory standards. Working closely with the Allocations Manager and team, you’ll help deliver efficient, compliant allocations services, and support transparent resolution of tenancy queries.

Snapshot of your role

• Provide assurance that all allocations comply with legislation, internal policies, and best practice.
• Collaborate with the Allocations Manager to streamline property advertising, direct lets, and tenant sign‑ups across regions.
• Review and oversee allocation decisions, offering an additional layer of scrutiny to enhance compliance and reduce risk.
• Maintain accurate and confidential nomination and relet data, reporting as required.
• Carry out regular audits of case management and other key processes, identifying areas for improvement.
• Contribute to safer homes and stronger communities by ensuring equitable, compliant, and effective allocation practices.

What we’re looking for

• CIH Level 3 achieved, working towards, or willing to undertake.
• Relevant experience in allocations, tenancy changes, decants and mutual exchanges with a focus on compliance and decision‑making.
• Strong knowledge of housing and tenancy law, including nomination agreements, and up‑to‑date awareness of the regulatory environment.
• Proven ability to build positive relationships with local authorities and key stakeholders.
• Strong analytical skills, attention to detail, and ability to use housing systems effectively.
• Excellent interpersonal skills, resilience, and ability to work independently while managing multiple priorities.

Important: We do not provide visa sponsorship; you must be eligible to work in the UK. You must reside in the UK for the duration of your employment and provide Right to Work evidence.

Closing: 4 January 2026

Interviews: 7 January 2026

We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.

Have questions? Contact the Amplius Recruitment Team and we’ll be in touch to support you with any questions, queries or conundrums.

The Company

Amplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 37,000 homes and deliver a range of quality services, including care and support, specialist housing and home ownership options. We are a team of over 1,300 colleagues driven to have a positive impact on people’s lives and provide affordable homes that make a difference.