Senior Account Manager – Gym, Pool & Spa Services

Love Recruitment Limited; London; Hybrid; GBP 42,000 - 60,000; Full time

Job summary

A leading provider of gym services is seeking an experienced Senior Account Manager to manage and grow key client relationships across London. The ideal candidate will have proven experience in account management, strong client management, and negotiation skills. This full-time role offers a competitive salary with clear career progression opportunities.

Benefits

Clear career progression opportunities

Qualifications

• Proven experience as an Account Manager or Senior Account Manager.
• Strong client management, negotiation, and financial skills.
• Confident in handling escalations and leading client reviews.

Responsibilities

• Lead and nurture relationships with high-value clients in the leisure sector.
• Oversee contract renewals, invoicing, and account profitability.
• Handle escalations and ensure service delivery meets agreed SLAs.
• Mentor and support Account Managers to maintain high standards.
• Identify upsell opportunities and contribute to new business proposals.

Skills

Client management

Negotiation skills

Financial acumen

Job description

Senior Account Manager – Gym, Pool & Spa Services

Location: Shepperton, London (with client visits across London)
Salary: £42,000 basic, £60,000 OTE
Contract: Full-time, permanent

We are a leading provider of gym, pool, and spa servicing and are seeking an experienced Senior Account Manager to manage and grow key client relationships across London.

The Role

• Lead and nurture relationships with high-value clients in the leisure sector
• Oversee contract renewals, invoicing, and account profitability
• Handle escalations and ensure service delivery meets agreed SLAs
• Mentor and support Account Managers to maintain high standards
• Identify upsell opportunities and contribute to new business proposals

Requirements

• Proven experience as an Account Manager or Senior Account Manager, ideally in facilities, leisure, or technical services
• Strong client management, negotiation, and financial skills
• Confident in handling escalations and leading client reviews
• Commercial awareness with the ability to drive account growth

Package

• £42,000 basic salary, £60,000 OTE
• Based in Shepperton with travel across London
• Full-time role with clear career progression opportunities