Senior 3rd Line Network & Security Analyst (SC Cleared)

Computacenter Holding GmbH; Nottingham; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading technology and services provider is seeking an experienced 3rd Line Network Analyst for full-time roles in Nottingham, Hatfield, or Milton Keynes. The role involves providing advanced technical support, managing escalations, and mentoring junior analysts. Ideal candidates will possess at least 3 years of experience, specialized knowledge of networking technologies, and problem-solving abilities. Join a dynamic team dedicated to delivering excellence and innovation in technology services.

Qualifications

• Minimum 3 years’ experience in 3rd Line network support.
• Strong knowledge of LAN/WAN, routing, switching, and firewall technologies.
• Proven problem-solving skills and ability to work under pressure.

Responsibilities

• Provide advanced technical support and fault management for customer environments.
• Deliver technical projects and manage escalations.
• Mentor 2nd Line analysts to enhance team capability.
• Support service integration and design for new customers.

Skills

3rd Line network support

LAN/WAN technologies

Routing and switching

Firewall technologies (NSX, Palo Alto, Cisco, Checkpoint, Juniper)

Problem-solving skills

Excellent communication

Organisational skills

ITIL process knowledge

Job description

A leading technology and services provider is seeking an experienced 3rd Line Network Analyst for full-time roles in Nottingham, Hatfield, or Milton Keynes. The role involves providing advanced technical support, managing escalations, and mentoring junior analysts. Ideal candidates will possess at least 3 years of experience, specialized knowledge of networking technologies, and problem-solving abilities. Join a dynamic team dedicated to delivering excellence and innovation in technology services.