Security Officer

Swans Travel Group; Sheffield; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading Security Service Provider in Sheffield is seeking a confident Retail Security Officer. This role involves providing excellent customer service, conducting patrols, and ensuring safety in the shopping environment. Ideal candidates will hold an SIA licence, communicate effectively, and work well in a team. This is a full-time, entry-level position offering £12.60 per hour with various shifts available.

Benefits

Pension

Cycle to Work Scheme

Flexible lifestyle benefits

Paid breaks

Uniform provided

Discounts on high street brands

Salary finance scheme

Qualifications

• MUST have SIA licence/certificates.
• Ability to communicate clearly and confidently.
• Reliable, professional, and calm under pressure.
• Comfortable working with customers and as part of a wider team.

Responsibilities

• Provide industry-leading, friendly customer service.
• Help deter crime, violence, and antisocial behaviour.
• Carry out regular store patrols and use CCTV to support crime prevention.
• Liaise with police when required.
• Contribute to a safe, welcoming environment for all.

Skills

Clear communication

Professionalism

Teamwork

Calm under pressure

Education

SIA licence/certificates

Job description

Our client is looking for a confident, approachable, and customer-focused Retail Security Officer to help create a safe, positive shopping environment for customers and colleagues.

Salary & Shifts

£12.60 per hour. Various shifts available.

Benefits

• Pension
• Cycle to Work Scheme
• Flexible lifestyle benefits; purchase up to 5 extra days holiday
• Paid breaks
• Uniform provided
• Discounts on high street brands
• Salary finance scheme – access your pay before payday
• A welcoming, inclusive environment with continuous support to help you thrive

What We’re Looking For

• MUST have SIA licence/certificates
• Ability to communicate clearly and confidently
• Reliable, professional, and calm under pressure
• Comfortable working with customers and as part of a wider team
• Able to provide a 5‑year checkable employment/education history for vetting

Job Role / Duties

• Provide industry‑leading, friendly customer service
• Help deter crime, violence, and antisocial behaviour
• Carry out regular store patrols
• Use CCTV and body‑worn video to support crime preventionWork closely with store management teams
• Liaise with police and local crime partnerships when required
• Contribute to a safe, welcoming environment for all

To apply, send an up‑to‑date CV.

Seniority Level

Entry level

Employment Type

Full‑time

Job Function

Other, Information Technology, and Management

Industries

Security Guards and Patrol Services