Security Contract Support Officer

UniTrust Protection Services (UK) Ltd; City of London; Hybrid; Full time

Job summary

A leading security services provider in London is seeking a Contract Support Officer to manage security duties across various sites. The role demands excellent communication and customer service skills, alongside holding a valid SIA license. This position offers a flexible schedule with competitive pay and a variety of tasks including access control and fire safety procedures. Join our team and help ensure exceptional service delivery across prestigious contracts.

Benefits

Virtual GP

Employee Assistance Programme

Group Life Assurance

Personal Pension

Cycle to Work Scheme

Tech Scheme

Company Sick Pay Scheme

Long Service Awards

Recognition Awards

Comprehensive Training

Discount Platform

Wellbeing Platform

Qualifications

• Must hold a Security Guarding or Door Supervisor SIA License.
• Physically able to perform all duties associated with the role.

Responsibilities

• Deliver security officer duties across multiple sites.
• Access control, customer service, fire evacuations, meeting and greeting.

Skills

Excellent communication skills

Exceptional customer service abilities

Reliability and trustworthiness

Ability to remain calm under pressure

Computer confident, proficient in Microsoft Office

Possess a valid SIA license

First Aid at Work qualification

Job description

Are you looking for an exciting opportunity to work across multiple prestigious security contracts across London? We are currently seeking to recruit Contract Support Officer’s to join our team at Unitrust.

Key Information

Job Title – Contract Support Officer
Location – Multiple sites across Greater and central London

Rate

£13.85 per hour.
Shifts – 16 shifts per month varied but will include days, nights & weekends.
Hours – Approx avg. 42 hours per week (8-12 hours per day)
Start Times: various as required.

Benefits

• Virtual GP
• Employee Assistance Programme
• Group Life Assurance
• Personal Pension
• Cycle to Work Scheme
• Tech Scheme
• Company Sick Pay Scheme
• Long Service Awards
• Recognition Awards
• Comprehensive Training
• Discount Platform
• Wellbeing Platform
• Living Wage Foundation Service Provider

Scope

Unitrust are looking to recruit reliable Contract Support Officer’s to deliver security officer duties across multiple sites within London. Unitrust is an exciting security company, whom have a large footprint of clients across London. Our colleagues are of the upmost importance to Unitrust, and we continue to grow our client base. We hold strong relationships with our colleagues and clients, ensuring the best service delivery. The candidate we are looking for will enjoy working at different locations with different teams and occasionally single person sites. You must enjoy working on your own initiative and have a keen interest in securing our client sites. The successful Contract Support Officer’s will be respectful, tactful and provide excellent customer service skills. The pay rate will depend on the site you work at, we are a member of the Living Wage Foundation Service Provider with 99% of our clients paying the LLW or above. You must hold a Security Guarding or Door Supervisor SIA License to work within our business.

The role would suit someone who is looking for flexibility and enjoys working in varied role. A day to day in the life as Contract Support Officer, would involve access control, customer service, fire evacuations, meeting and greeting, standing, patrolling and health & safety.

Essential Skills

• Excellent communication skills, both written and verbal, with a confident and personable manner.
• Exceptional customer service abilities, with a strong focus on providing outstanding experiences.
• Reliability, trustworthiness, and punctuality in all responsibilities.
• Ability to remain calm under pressure, multitask, and prioritise effectively.
• Physically able to perform all duties associated with the role.
• Computer confident, proficient in Microsoft Office programs.
• Possess a valid SIA license.
• First Aid at Work qualification.

Desirable Skills

• Previous security experience (desired but not essential).
• Exposure to relevant Protective Security or Counter Terrorism Advice.
• Prior experience in the security industry and/or within the hospitality or corporate sectors.
• Familiarity with technologies used to detect security threats.
• Enhanced communication, listening, and customer service skills or the ability to develop further in this field.

Requirements

• Under the BS7858 standard, we are required to check your work history for the past 5 years. Before applying, please consider if you would meet this requirement.

Don’t miss out on this fantastic opportunity to join our team as a Contract Support Officer! Unitrust is an Equal Opportunities employer and welcome applicants from suitably qualified persons regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status or pregnancy and maternity. Please note, any job offered is subject to satisfactory pre-employment and five year work history security vetting checks according to BS 7858:2019