Secretary/Administrator

West Suffolk Clinical Commissioning Group; Stanford-le-Hope; On-site; GBP 20,000 - 28,000; Full time

Job summary

A healthcare provider in Stanford-le-Hope is looking for a secretary/administrator to join their practice support team. The role involves providing administrative support to ensure excellent patient care. Candidates should have strong IT and organizational skills, with primary care experience being a plus. Flexible hours are necessary to cover for colleagues as needed. This position offers various benefits, including an NHS Pension Scheme and a supportive work environment.

Benefits

NHS Pension Scheme

Life insurance

Annual leave: minimum 28 days FTE

Health service discounts

Qualifications

• Experience as an administrator in a healthcare setting is preferred.
• Ability to work independently and as part of a team.
• Confidentiality and discretion in handling information.

Responsibilities

• Provide secretarial and clerical support to the clinical staff.
• Data entry and coding of medical information.
• Scan patient documents into electronic records.
• Manage referrals to secondary care.
• Cover reception duties as needed.

Skills

Excellent IT skills

Time management

Organisational skills

Communication skills

Attention to detail

Ability to multi-task

Job description

About the Role

Southend Road Surgery located in Stanford Le Hope has an opportunity for a secretary/administrator to join our busy practice support team and assist in the smooth delivery of excellent patient care. This role is offered on a full or part-time basis with flexibility for hours/days.

Responsibilities

• Undertaking a variety of administrative duties including the provision of secretarial and clerical support to clinical staff and other members of the practice team.
• Data entry and read coding of relevant patient information and medical data into the clinical system.
• Scanning patient information into computerised records, including medical documents, hospital records and letters, as necessary.
• Dealing with referrals to secondary care.
• Processing practice post and emails.
• Covering reception, as and when required.
• Handling enquiries efficiently.

We can offer training in-house and via e-learning.

About the Candidate

We would welcome applications from organised, adaptable and friendly individuals who are keen to help us provide high levels of customer service. Applicants should have the following skills and experience:

• An experienced administrator, with excellent IT, time management and organisational skills.
• Ability to communicate effectively, working in a confidential and discreet manner.
• Ability to multi-task, work efficiently and maintain a high level of attention to detail, when under pressure.
• Ability to work as part of a multi-disciplinary team, as well as independently.
• Primary care experience is desirable but not essential.

Some flexibility is required as you will sometimes need to work additional or alternative hours to cover for colleagues. All applicants should ensure that they live within reasonable commuting distance.

About Us

Southend Road Surgery is a small practice with a friendly and dedicated team providing excellent health care to our patients. We are part of a larger group, the Primary Care Network, giving us the flexibility to offer a wide range of services to our patients, as well as working together with our primary care partners. We are located in a purpose-built building, with all the facilities for staff and patients. Our last Care Quality Commission inspection gave us a "good" rating.

We Offer

• NHS Pension Scheme (defined benefits scheme)
• Life insurance
• Family benefits including an adult dependents pension and children’s pension
• Ill health benefits
• 20% employer contribution
• Health service discounts
• Annual leave: minimum 28 days FTE

Disclosure and Barring Service Check

Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.