School IT Support Technician | Learn & Grow in Tech

ISC group; England; On-site; GBP 25,000 - 35,000; Full time

Job summary

An educational institution in the United Kingdom is looking for a full-time IT Support role. You will be responsible for responding to support requests, diagnosing technical issues, and assisting users. Candidates should have strong technical skills in Windows, Microsoft Office, and networking concepts. This is an excellent opportunity to launch or advance your career in IT, with working hours from 8:00 to 16:00, Monday to Friday, in a supportive team environment.

Qualifications

• Good level of technical competence and understanding of Windows and Microsoft Office.
• Familiarity with networking concepts.
• Ability to work independently and as part of a team.

Responsibilities

• Respond to IT support requests via phone, email, and ticketing system.
• Diagnose and resolve hardware, software, and network issues.
• Set up and configure laptops, desktops, and mobile devices.
• Assist with user account management and password resets.

Skills

Technical competence

Problem-solving skills

Communication skills

Customer service skills

Attention to detail

Tools

Windows operating systems

Microsoft Office

Networking concepts (Wi-Fi, LAN)

Job description

An educational institution in the United Kingdom is looking for a full-time IT Support role. You will be responsible for responding to support requests, diagnosing technical issues, and assisting users. Candidates should have strong technical skills in Windows, Microsoft Office, and networking concepts. This is an excellent opportunity to launch or advance your career in IT, with working hours from 8:00 to 16:00, Monday to Friday, in a supportive team environment.