Scheme Manager: Independent Living & Wellbeing Lead

Sanctuary Group; Buxton; On-site; GBP 16,000 - 18,000; Part time

Job summary

A community-focused housing organization is seeking a Scheme Manager in Buxton. The role involves supporting residents to maintain their independence and well-being. Key responsibilities include managing stakeholder relationships, ensuring regulatory compliance, and delivering exceptional customer service. The ideal candidate will have experience working with older individuals, strong problem-solving skills, and relevant qualifications. The position offers a starting salary of £16,916, rising to £17,439 after one year, plus generous benefits.

Benefits

25 days annual leave plus public holidays

Pension scheme with employer contributions

Cycle To Work scheme

Employee Advice Service including counselling

Qualifications

• Full, valid driving licence is required.
• Understanding of individual needs in a support role.

Responsibilities

• Promote resident involvement and provide information on local community services.
• Ensure compliance with housing requirements and conduct risk assessments.
• Manage relationships with stakeholders and address service delivery shortfalls.
• Deliver high-quality customer service and resolve complaints.

Skills

Problem-solving skills

Experience with older people

Computerised information handling

Confidentiality skills

Knowledge of community services

Education

GCSE Grade C or above in English and Maths

Job description

A community-focused housing organization is seeking a Scheme Manager in Buxton. The role involves supporting residents to maintain their independence and well-being. Key responsibilities include managing stakeholder relationships, ensuring regulatory compliance, and delivering exceptional customer service. The ideal candidate will have experience working with older individuals, strong problem-solving skills, and relevant qualifications. The position offers a starting salary of £16,916, rising to £17,439 after one year, plus generous benefits.