Salesforce Program Director

Cognizant Technology Solutions Corporation; United Kingdom; Hybrid; GBP 85,000 - 120,000; Full time

Job summary

A leading tech firm in the UK is seeking a Program Director to lead a strategic Digital Commerce transformation leveraging Salesforce Commerce Cloud and a headless architecture approach. The role requires strong leadership in large-scale digital transformations, managing significant budgets, and building relationships with senior stakeholders. Ideal candidates will have proven experience in digital commerce initiatives and require PMP or equivalent certifications.

Qualifications

• Experience in large-scale digital commerce transformations with meaningful client engagement.
• Deep understanding of Salesforce Commerce Cloud and headless commerce principles.
• Skilled in managing multi-million dollar budgets and complex stakeholder landscapes.

Responsibilities

• Take charge of end-to-end delivery across multiple workstreams.
• Act as the primary liaison for senior stakeholders.
• Collaborate with engineering to ensure technical excellence.
• Handle budgets exceeding $10M and ensure contract compliance.
• Anticipate risks and drive change management for new capabilities.

Skills

Leadership in digital commerce transformations

Client engagement

Managing multi-million dollar budgets

Stakeholder management

Education

PMP Certification

SAFe Program Consultant (SPC)

Salesforce Certifications

Tools

Salesforce Commerce Cloud

API-first architecture

Microservices

Job description

We’re looking for a visionary Program Director to spearhead a strategic Digital Commerce transformation leveraging Salesforce Commerce Cloud and a headless architecture approach. This is your opportunity to lead a multi‑million‑dollar initiative that will redefine how businesses engage with customers in the digital age.

Location: UK – Travel to Nottingham as required

What You’ll Do:

• Own the Program Delivery: Take charge of end‑to‑end delivery across multiple workstreams. Establish governance, reporting, and ensure timelines and budgets are met. Drive Agile‑at‑Scale for maximum efficiency.
• Be the Client’s Trusted Partner: Act as the primary liaison for senior stakeholders. Build strong relationships, align with strategic objectives, and lead executive‑level reporting and steering committees.
• Shape the Solution: Collaborate with engineering and architecture teams to ensure technical excellence. Oversee integration of Salesforce Commerce Cloud with headless architecture components (API‑first, microservices, MACH principles).
• Manage the Numbers: Handle budgets exceeding $10M, forecasts, and profitability. Ensure contract compliance and identify opportunities for growth.
• Lead Change: Anticipate risks, implement mitigation strategies, and drive change management for smooth adoption of new capabilities.

What You Bring:

• Proven Leadership: Experience in large‑scale digital commerce transformations with meaningful client‑engagement experience.
• Technical Expertise: Deep understanding of Salesforce Commerce Cloud, headless commerce principles, and modern architectures.
• Business Acumen: Skilled in managing multi‑million‑dollar budgets and complex stakeholder landscapes.
• Preferred Certifications: PMP, SAFe Program Consultant (SPC), Salesforce certifications.

Nice‑to‑Have:

• Experience with complex rollouts and multi‑phase deployments.
• Exposure to composable commerce and personalization engines.
• Knowledge of data privacy regulations (GDPR, CCPA).

Ready to lead a transformation that matters? Join us and make your mark on the future of digital commerce.