Sales Support & Quotes Specialist

SGroup MANUFACTURING; Sheffield; On-site; GBP 25,000 - 35,000; Full time

Job summary

A manufacturing company in Sheffield is seeking a customer service representative to handle inquiries and sales administration for grain storage and material handling products. The ideal candidate will have strong customer service abilities, knowledge of office tools, and effective communication skills. Responsibilities include handling orders, quoting product information, and supporting dealer communications. The role requires a high school diploma, with a preference for a bachelor’s degree.

Qualifications

• Strong customer service skills, including handling customer phone calls and inquiries.
• Ability to manage key account customer service and orders.
• Knowledge of quoting and handling material handling products.

Responsibilities

• Handle customer phone calls and emails regarding sales and order inquiries.
• Quote customer orders using office software.
• Contact dealers to verify order specifications and obtain prepayments.

Skills

Customer service skills

Verbal communication

Written communication

Industry knowledge

Multi-tasking

Education

High School diploma

Bachelor’s degree preferred

Tools

Microsoft Office

Microsoft Outlook

Microsoft Word

Excel

Power Point

Job description

A manufacturing company in Sheffield is seeking a customer service representative to handle inquiries and sales administration for grain storage and material handling products. The ideal candidate will have strong customer service abilities, knowledge of office tools, and effective communication skills. Responsibilities include handling orders, quoting product information, and supporting dealer communications. The role requires a high school diploma, with a preference for a bachelor’s degree.