Sales Support Executive

In Cork; Stourbridge, Wordsley, West Bromwich, Dudley; On-site; GBP 27,000 - 32,000; Full time

Job summary

A long-established industrial distributor is seeking a Sales Support Executive to join their team in Stourbridge. This role demands a detail-focused individual with excellent communication skills, capable of handling customer orders and ensuring operational efficiency. Candidates should have a strong numerical aptitude and proficiency in Excel, alongside prior experience in a B2B sales office. This position offers a competitive salary package along with other benefits including generous holidays and pension contributions.

Benefits

Generous holidays

Pension contributions

Free parking

Christmas shutdown

Training opportunities

Qualifications

• Detail-focused organizer who enjoys problem-solving and finding practical solutions.
• Comfortable asking questions to understand customer needs and improve processes.
• Strong communicator who can also make outbound calls.

Responsibilities

• Processing customer orders and arrangements for global deliveries.
• Calculating sales prices and discussing them with customers.
• Managing stock control and updating CRM records.

Skills

Detail-focused organizer

Inquisitive mind

Problem-solving

Excellent communication

Numerical confidence

Education

Minimum GCSE in Maths and English

A-level or higher education preferred

Tools

Excel

Job description

Sales Support Executive – Industrial Distributor

I'm supporting a long‑established industrial distributor that supplies the manufacturing sector, and they're adding a Sales Support Executive to their team. It’s a role for someone who’s confident with numbers, comfortable asking questions and happy working in a fast‑paced sales environment where accuracy really matters.

You’ll be handling customer orders, speaking with clients, calculating prices, arranging global deliveries, keeping stock and CRM records up to date, and generally making sure everything behind the scenes runs smoothly. If you enjoy variety, you won’t be bored here.

They’re looking for someone who’s organised, inquisitive, confident with Excel and experienced in a B2B sales office. Strong communication skills are key, especially when it comes to building relationships and getting the right information from customers.

If you’ve got a head for numbers, enjoy getting things right the first time and like being the person who keeps everything moving, this role is ideal for you.

Location: Wordsley (Easily accessible from Stourbridge, Kingswinford, Brierley Hill, Dudley, Halesowen, Quinton, Wombourne, Kinver, Kidderminster, Wolverhampton, Bromsgrove)

Salary: £27-32k dependent upon experience + generous holidays + pension + free parking + Christmas shutdown + training + Monday to Friday working

What we’re looking for:

• A detail‑focused organiser with an inquisitive mind who enjoys problem‑solving and finding practical solutions.
• Comfortable asking the right questions to understand customer needs, resolve issues and improve processes.
• Comfortable working with numbers – able to calculate prices, margins, percentages and work in different currencies and units.
• Minimum GCSE (or equivalent) in Maths and English, grades A‑C / 9‑6; A‑level or higher education preferred.
• Confident with Excel, including formulas and data manipulation.
• A strong communicator who’s comfortable making outbound calls to customers and building positive relationships.
• Experience in a B2B sales office, ideally with product‑based or manufacturing‑related businesses.

Day‑to‑day responsibilities:

• Processing customer orders, raising invoices and arranging global product deliveries.
• Calculating sales prices and discussing them with customers.
• Liaising with third‑party warehouses and transport companies to ensure smooth, on‑time deliveries.
• Managing stock control, raising purchase orders and updating CRM records.
• Making proactive customer calls and handling incoming enquiries.
• Asking questions and investigating to ensure accurate information, smooth processes and excellent customer service.
• Supporting the Managing Director and team with administrative and sales activities to drive the business forward.

Register Your Interest

To register your interest for this Sales Support Executive position, please send your CV to Kayleigh Bradley at Glen Callum Associates Ltd or call Kayleigh for an introductory chat.

Job Reference: 4253KBB – Sales Support Executive

Glen Callum Associates specialises in recruitment, connecting exceptional talent with leading organisations worldwide.

Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know – we’re here to support you.

Commercial Sales Support Specialist – Industrial Distributor

This role mirrors the Sales Support Executive position, focusing on the same set of responsibilities and qualifications, but is listed under a different job reference.

Job Reference: 4253KBA – Commercial Sales Support Specialist

Car Sales Executive – Wolverhampton Dealership

Our client is a family business that has been established for nearly 40 years, representing multiple brands. The Car Sales Executive will be responsible for maintaining its excellent reputation by delivering unrivalled customer service.

Location: Wolverhampton

Salary: £20,000 base + OTE up to £42,500

Requirements:

• Passion for cars and technology.
• Computer literate.
• Excellent written and verbal communication skills.
• Car Sales Executive experience in a dealership environment.
• Full UK driving licence.

We offer a company car, staff discounts on MOT and car service, and a competitive commission structure.

Sales Executive – Sytner Group

When applying for this role please consider that we require candidates to have automotive sales experience as a minimum requirement. Candidates will engage with customers face‑to‑face, provide outstanding service and hold a valid UK driving licence.

Salary: £20,000 base + potential to make £42,500 OTE

Benefits:

• Company car and commissioning opportunities.
• Discounts on MOT, servicing and gym membership.
• Experienced in managing calendars and coordinating appointments.

Other Roles & Contact Information

For more roles, including Sales Executive positions and technical support roles, please contact the relevant recruiters: Kayleigh Bradley (Glen Callum Associates) or Sophie Fox (Rise Technical Recruitment). All positions are advertised as equal opportunities roles.

All recruiters welcome a diverse pool of candidates and provide reasonable adjustments to the recruitment process where required.