Sales Support & Analytics Associate

S&P Global, Inc.; City of London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading financial services firm is seeking a sales support professional to assist the Client Coverage Team in London. The ideal candidate should have experience in client services, strong English and preferably Italian skills, and proficiency in Salesforce. Benefits include health coverage, flexible time off, and financial wellness programs. This position aims to enhance customer satisfaction through efficient sales processes.

Benefits

Health care coverage

Generous time off

Access to resources for career growth

Company-matched student loan contribution

Family friendly benefits

Retail discounts

Qualifications

• 1+ year experience in client services, sales support, or similar role.
• Ability to solve complex problems accurately.
• Maintain focus between daily duties and larger projects.

Responsibilities

• Partner with Sales team to respond to inquiries via Salesforce.
• Process sales deals and collaborate with internal teams.
• Drive customer satisfaction and hold weekly meetings with sales.

Skills

Fluency in English

Additional European language skills (Italian preferred)

Excellent communication skills

Proficiency in MS Office, Excel, PowerPoint and Salesforce

Analytical abilities for workflow improvements

Education

Bachelor’s degree in a related field

Tools

Salesforce

Tableau

Microsoft Power BI

Job description

A leading financial services firm is seeking a sales support professional to assist the Client Coverage Team in London. The ideal candidate should have experience in client services, strong English and preferably Italian skills, and proficiency in Salesforce. Benefits include health coverage, flexible time off, and financial wellness programs. This position aims to enhance customer satisfaction through efficient sales processes.