Sales & Relationship Manager - Consulting (Banking & Capital Markets)

gmassconsulting; City of London; On-site; GBP 72,000; Full time

Job summary

A leading consultancy in financial services is seeking a Sales & Relationship Manager in London. The ideal candidate will have a proven track record in client relationship management within banking and capital markets. This role offers a competitive base salary of £60,000 plus a 20% performance bonus, with opportunities for growth and collaboration in a modern, client-focused environment.

Benefits

Competitive salary and performance bonus

Collaboration within the team

Opportunities for personal impact

Qualifications

• Proven experience in client relationship management and/or business development within consulting, professional services, or financial services.
• Experience in banking & capital markets is essential.
• Motivated to build your personal brand in sector.

Responsibilities

• Build, manage, and deepen relationships with key clients.
• Act as a trusted advisor to senior stakeholders.
• Provide industry insight and stay abreast of trends.
• Collaborate with teams to progress opportunities.

Skills

Client relationship management

Business development

Relationship-building skills

Sales growth achievement

Account planning

Communication skills

Tools

Monday.com

Job description

Sales & Relationship Manager – Banking & Capital Markets

G MASS Consulting is a specialist resource augmentation consultancy focused on Financial Services. We partner with clients across banking, capital markets, investment management, and the London insurance market, helping them achieve success by providing expert consultants, industry knowledge, and innovative solutions. This role covers both G MASS Consulting and the ace Post‑Digital Advisory business, focusing on our London office.

Key responsibilities & scope:

• Build, manage, and deepen relationships with key clients and high‑potential prospects.
• Act as a trusted advisor to senior stakeholders, demonstrating credibility and insight.
• Maintain governance and oversight of consultants on client engagements to ensure satisfaction and service quality.
• Map client accounts, thoroughly understand their strategy, organisational structure, performance, culture & ways of working.
• Provide industry insight, stay abreast of trends, regulatory change and market challenges, becoming the in‑house thought leader for accounts and sector.
• Bring value to every client interaction by asking the right questions, uncovering challenges and offering solutions tailored to client needs.
• Identify and qualify new opportunities within existing accounts and targeted prospects.
• Drive account growth by aligning G MASS capabilities with client objectives.
• Prospect into new functional areas, navigating client organisations to establish new relationships.
• Develop account growth plans to deliver account and sector financial targets.
• Collaborate with resourcing, business management and technology teams to progress and close opportunities, owning these from start to finish.
• Maintain a healthy sales pipeline, balancing short‑term wins with long‑term strategic growth.
• Use Monday.com CRM to track opportunities, maintain accurate pipeline data and create transparency across the business.
• Work with marketing, lead generation and partners to generate leads, campaigns and opportunities.
• Ensure financial targets (revenue and gross profit) are met while prioritising long‑term relationship value.

Requirements

• Proven experience in client relationship management and/or business development within consulting, professional services or financial services.
• Experience in banking & capital markets is essential.
• Strong relationship‑building skills with the ability to influence senior decision‑makers.
• Track record of identifying opportunities and achieving sales growth.
• Ability to combine consultative selling with commercial drive.
• Strong account planning and organisational mapping skills.
• Comfortable engaging across multiple buying personas and functional areas.
• Excellent communication and presentation skills.
• Proficiency in CRM tools – experience with Monday.com a plus.
• Motivated to build your personal brand in sector.

What we offer

• The chance to join a fast‑growing consultancy that rethinks consulting – leaner, efficient and client‑focused.
• A stellar portfolio of top‑tier clients across banking, capital markets, investment management and insurance.
• The opportunity to make a massive personal impact; your ideas directly shape our growth and success.
• A highly collaborative culture where the team genuinely gels and supports one another.
• A modern, entrepreneurial environment blending consultative relationship management with commercial growth.
• A competitive base salary plus performance‑based bonus, with clear progression opportunities.
• 5 days a week in London office – collaboration and client focus are core.

Compensation: £72,000 OTE (including £60,000 base salary + 20% performance bonus)