Sales Office Co-Ordinator

Hertfordshireonline; Ware; On-site; GBP 23,000 - 30,000; Full time

Job summary

A prominent lighting company located in Ware is seeking a Sales Office Coordinator to manage administrative and customer service tasks. This full-time on-site role entails ensuring accurate processing of orders, supporting the sales team, and enhancing customer satisfaction. The ideal candidate should possess excellent communication skills, have relevant experience in customer service or administration, and be proficient in MS Office and CRM software. Experience in the lighting or manufacturing industry is advantageous.

Qualifications

• Proven experience in customer service, administrative assistance, and sales support.
• Dedication to customer satisfaction and ability to meet deadlines.
• Experience in the lighting or manufacturing industry is a plus.

Responsibilities

• Responsible for a range of administrative and customer service tasks.
• Ensure timely and accurate processing of customer orders.
• Provide support to the sales team and respond to customer queries.

Skills

Communication skills

Customer service experience

Administrative assistance

Attention to detail

Proficiency in MS Office

Familiarity with CRM software

Job description

CU Phosco Lighting is the largest UK designer and manufacturer of outdoor lighting equipment. The company has three factories in the UK and exports worldwide. CU Phosco Lighting is a leader in high mast lighting and manufactures a range of products including street lighting columns and luminaires, floodlights, LED lighting, wind turbine towers, monopoles, mobile telecom poles, and sports lighting. Additionally, the company has a contract division dedicated to installing and maintaining complex products.

Role Description

This is a full-time on-site role located in Ware for a Sales Office Coordinator to join the team.

As Sales Office Coordinator you will be responsible for a range of administrative and customer service tasks including but not limited to order entry, customer satisfaction, and sales support. The Sales Office Coordinator will ensure timely and accurate processing of customer orders, respond to customer queries, and provide support to the sales team.

Requirements

• Excellent communication and interpersonal skills
• Proven experience in customer service, administrative assistance, and sales support
• Strong attention to detail and accuracy
• Dedication to customer satisfaction
• Ability to work well under pressure and meet deadlines
• Proficiency in MS Office and CRM software
• Experience in the lighting or manufacturing industry is a plus but not an essential

Please send a CV and covering letter to: Greta O’Sullivan - Sales Office Manager

[e-mail]

• Location: Ware
• Close Date: 31st March 2026
• Published: 18th December 2025

Company Info

• CU Phosco Lighting
• Charles House, Lower Road, Ware, SG12 9TA