Sales Manager

Leisurecentre; Thetford; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading leisure management organization is seeking a Sales Manager for its facility in Thetford, UK. This full-time role involves implementing sales strategies to achieve business targets, mentoring staff, and managing the sales process to enhance customer service. The ideal candidate will have supervisory experience, excellent communication skills, and a proactive approach to community engagement. The position offers career progression opportunities and a supportive work environment.

Benefits

Free gym membership

Employee discount portal

Company sick pay

Career progression

Qualifications

• Previous supervisory and sales experience is essential.
• Must work variable hours including evenings and weekends.
• Ability to mentor and manage others.

Responsibilities

• Implement sales strategies.
• Achieve new business and revenue targets.
• Support the Centre Manager in delivering sales targets.

Skills

Supervisory experience

Sales experience

Excellent communication skills

Ability to mentor and manage others

Relationship building

Job description

Sales Manager - Breckland Leisure Centre & Waterworld, Thetford, Norfolk

Full Time (40 hours per week)

This is an outstanding career opportunity with a market leader committed to providing a diverse and meaningful range of leisure and culture related activities for the local communities in which we serve.

We are looking to recruit a Sales Manager. This position is a key position in the company.

The Opportunity

Reporting directly to the Centre Manager, the position provides the postholder with a genuinely rewarding experience and provides a springboard to a leisure management career in one of the most attractive and fast growing leisure management companies.

Primary objectives for the Sales Manager will be:

• Implementing sales strategies
• Achieve new business and revenue targets within your site and improve membership net gain performance
• Working as part of the management team, but also collaborating across the wider organisation
• This role will support the Centre Manager in the delivery of sales net gain numbers
• Reporting daily sales performance and questioning and interrogating below budget performance at site
• This role will take ownership and deploy use of our CRM system to ensure all staff are recording and managing their sales leads and appointments enabling you to report and manage individual sales performance with the Centre Manager
• You will be expected to deliver regular Sales training to site based staff, assessing and signing off OTE (on target earnings) eligibility
• Completing regular site Sales Audits
• You will be required to provide analysis on performance with recommendations into the operating structure
• Lead and develop site teams to help drive a sales and accountability culture
• To take responsibility for all aspects of the sales journey from mystery shops to hitting the monthly membership targets
• To ensure the development and growth of the membership base
• To have an involvement in the day-to-day management of the membership team, setting KPI’s, motivating the staff and delivering training to ensure the highest levels of customer service are always achieved
• To actively perform outreach & network within the community to the benefit of the company, creating corporate links, marketing opportunities and embedding the centre within the heart of the community
• To work closely with the marketing team to ensure that sales are driven via social media platforms

The Person

• Previous supervisory and sales experience is essential
• Must be able to work variable hours including evenings and weekends
• Show excellent communication skills and the ability to mentor and manage others
• Seek opportunities to drive efficiency
• Build strong relationships with key individuals in key accounts for the business
• Have a good working understanding of all services lines offered by the Group
• Complete a monthly regional report for all membership sales areas
• Implement and ensure all sales policies are followed and adhered to
• Participate in training courses for own development and ensure the continuous development of others within the team
• Take an active interest in new developments within all areas of fitness and wellbeing
• Roll out and provide training and support on a Sales Lead Portal system
• Support the development of our site based sales staff

What can Lex Leisure offer you?

• Free gym membership for you and a nominated person / Employee discount portal / Company sick pay / Career Progression and More!!…

How to Apply

If you feel like you’d be successful in this role or are interested to know more, we’d love to hear from you. Please apply with a letter of application and CV to [e-mail]

Closing Date

• 22nd December 2025

About Lex Leisure

Lex Leisure seeks to operate leisure venues on a commercial basis with a view to generating a surplus that can be used for our principal objective of supporting those who are disabled, physically or mentally or who require support or bespoke care plans to stay physically active. Lex Leisure, working with key partners, wants to empower disabled people to take a more active role in all aspects of sport and physical activity and for our facilities to be more inclusive and to provide a greater range of sporting opportunities for disabled people.

For more information visit www.lexleisure.org.uk

We are proud to be Equal Opportunity Employers that are committed to inclusion and diversity.

If you are interested in applying for this role, we suggest that you do so at the earliest opportunity to avoid disappointment as interviews will be held throughout the process. Please note that if you have not received correspondence within 21 days then please assume your application has been unsuccessful on this occasion.