Sales Executive

Taylor Wimpey; Cardiff; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading homebuilder in Cardiff is seeking a dedicated professional to deliver exceptional customer experiences in the home purchasing process. Responsibilities include guiding customers, ensuring sales targets are met, and compliance with safety standards. Ideal candidates have sales experience in the housing sector and strong customer service skills. This role includes weekend and bank holiday work, along with a comprehensive benefits package.

Benefits

Excellent retail discounts

Company funded life insurance

Private healthcare

Quality pension scheme

Discounted house purchase scheme

Car leasing scheme

Responsibilities

• Take ownership of the development and the entire purchase process.
• Serve as the reference point for the purchaser through to completion.
• Promote company-recommended mortgage brokers and solicitors.
• Ensure all administrative and reporting requirements are met.
• Conduct market research and marketing activities for sales targets.
• Search for target customers and follow-ups for customer satisfaction.
• Undertake inspections and familiarize customers with their new homes.
• Ensure safety of all parties while on site.

Skills

Sales experience in the housing industry

Exceptional customer service skills & sales excellence

High levels of self-management

Full driving license and ownership of a car

Job description

Job Summary

To take ownership for the delivery of a first-class customer experience to all parties involved in the purchase of a new home from Taylor Wimpey.

To ensure sales meet or exceed target and profit is maximized for the business.

Primary Responsibilities

• Take ownership of the development, all aspects of presentation and the entire purchase process.
• Become the reference point for the purchaser, and all other internal and external interested parties from the first contact through to the completion of the house sale.
• Promote and provide for the use of company-recommended mortgage brokers and solicitors to ensure an efficient service for the customer to achieve purchasing deadlines.
• Ensure all administrative and reporting requirements are met according to company policies and agreed time frames.
• Ensure that market research, price benchmarking, advertising, incentives, PR and other marketing events are undertaken proactively to provide the correct pipeline to fulfil agreed sales targets.
• Proactively search for target customers and create appointments. Follow-up leads to ensure that sales targets are met and customer satisfaction is measured to the level required by Taylor Wimpey.
• Undertake inspections and introduce the customer to their new home, ensure familiarization, and ensure the aftercare of those customers at defined intervals following their move-in date.
• Ensure the health and safety of customers, colleagues and other parties while on site in accordance with legal requirements and company policy.
• Follow and adhere to company procedures, standards of performance, and the business unit Sales Manual.

The role requires regular weekend and bank holiday working.

Experience, Qualifications, Technical Requirements

• Sales experience in the housing industry
• High levels of self-management
• Exceptional customer service skills & sales excellence
• Full driving license and ownership of a car

What we offer at Taylor Wimpey

At Taylor Wimpey, we are committed to enabling you to make a home with us. Our work is not just about building homes; it's about doing work that matters, making a positive impact on the lives of our customers and the communities we serve.

We enjoy many benefits as standard, including excellent retail discounts, company funded life insurance and private healthcare, and access to a quality pension scheme with company contributions. We also offer our discounted house purchase scheme, car leasing scheme and share plans, as well as the opportunity to tailor your benefit package to suit your needs with options such as buying extra annual leave or adding dependants to your benefit cover. Our total reward offer works perfectly with our culture, we are a welcoming community where everyone can feel at home.

Inclusivity Statement

As a proud Disability Confident Employer, Taylor Wimpey is committed to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long-term health conditions which have an effect on their ability to do normal daily activities, ensuring that barriers are eliminated when it comes to employment opportunities. In line with our commitment, we guarantee an interview to applicants who declare to us during the application process that they have a disability and meet the minimum requirements for the role. Join us in building a truly diverse and empowered team.

Internal Applicants:

Please inform your line manager if you wish to apply for this role.