Sales Engineer

Guesty Inc.; City of London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A global technology firm in London is seeking a Sales Engineer to provide pre-sales technical support and tailor solutions for clients in the hospitality sector. You will conduct demos, collaborate with the sales team, and ensure effective onboarding. Ideal candidates will possess strong technical skills, be bilingual in English and another major language, and have at least 3 years of relevant experience. This mid-senior level role offers a dynamic work environment with opportunities for growth.

Qualifications

• 3+ years of experience in sales engineering or a related role.
• Professional level English and native fluency in another European language.
• Strong technical aptitude and a fast learner.

Responsibilities

• Conduct product demos and technical presentations to potential clients.
• Collaborate with the sales team to create custom solutions.
• Support onboarding and implementation of customized solutions.

Skills

Technical knowledge

Bilingual communication

Analytical skills

Presentation skills

Independence and teamwork

Education

Bachelor’s degree in Computer Science or Engineering

Tools

REST APIs

Job description

Sales Engineer (London, England, United Kingdom)

Guesty is the all‑in‑one platform helping hospitality businesses around the world automate, optimize, and scale their operations. We’re a fast‑growing global startup that’s transforming how the industry works — from guest experience to business growth. With a powerful suite of features and integrations with 150+ industry partners — including Airbnb, Vrbo, Booking.com, Expedia, Google Travel, and many more — Guesty empowers property managers to deliver top‑tier guest experiences while running more efficient, data‑driven operations. We’re proud to have over 900+ team members across 16 countries worldwide, all working together to build the future of hospitality technology. If you’re looking to grow your career in a dynamic, global, and impact‑driven environment, we’d love to hear from you.

Job Overview

We are looking for a Sales Engineer to join our team. You will be responsible for providing pre‑sales technical support to the sales organization and potential clients, helping them to understand and customize Guesty’s products and services, and explain how they can meet their specific business needs. You will work closely with the sales organization to identify and understand customer needs, and then develop and present solutions that meet those needs.

Responsibilities

• Conduct product demos and technical presentations: present Guesty’s products to potential clients in a clear, technically accurate way; explain how the platform streamlines short‑term rental operations and drives business growth; communicate complex technical details in simple, business‑relevant terms; tailor demos to the European market, with deeper focus on financial and regulatory workflows.
• Collaborate with the sales team to create custom solutions: partner with the sales organization to identify client needs and technical requirements; build or advise on customized solutions aligned to European operational needs; help the sales team understand the technical aspects required to close deals.
• Support successful onboarding and implementation: work with Product, Onboarding, and Engineering teams after a deal closes; ensure custom solutions are understood, documented, and implemented correctly; assist the Onboarding team with client‑specific use cases and configurations; provide technical support for post‑sale activities when needed.
• Serve as the technical expert on Guesty’s product in Europe: become a subject‑matter expert on Guesty’s product suite, especially European‑relevant features; answer technical questions from prospects and support the sales team throughout the cycle; stay updated on new product releases and collaborate with Product and Engineering teams; provide feedback to improve features, particularly around accounting, taxes, and financial operations in Europe.

Qualifications

• Fast learner and self‑starter of technical knowledge (we will prioritize this over past experience)
• Bi‑lingual (professional level English + native‑level fluency in another major European language such as French, Spanish, or Italian) is a must; any additional languages beyond that are a strong plus
• 3+ years of experience in sales engineering or a related role
• Strong technical and analytical skills
• Excellent communication and presentation skills
• Ability to work independently and as part of a team
• Knowledge of the short‑term rental industry is a plus
• Bachelor’s degree in a related field such as Computer Science or Engineering, or comparable experience is a plus
• Working knowledge of REST APIs and experience in building web‑based applications that consume them is a plus
• Passion for writing clear and well‑documented code, as well as self‑learning through documentation and existing code is a plus

Equal Opportunity Statement

Guesty is proud to be an Equal Opportunity Employer. We provide equal employment opportunities to all employees and applicants regardless of race, color, religion, sex, age, national origin, disability, veteran status, pregnancy, sexual orientation, or any other characteristic protected by law.

Seniority level: Mid‑Senior level. Employment type: Other. Job function: Sales and Business Development. Industries: Internet Publishing.