Sales Development Representative

THG Ingenuity Ltd.; Manchester; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading digital commerce company in Manchester is seeking a Sales Development Representative. This entry-level full-time role focuses on lead generation, outreach, and building client relationships in the ecommerce sector. The ideal candidate is enthusiastic, possesses strong communication skills, and can effectively connect with senior decision-makers. Opportunities for career development and a supportive work environment are provided.

Benefits

25 days annual leave

Enhanced maternity/paternity pay

Access to on-site GP

Employee Assistance Program

Up to 50% staff discount on THG brands

Subsidised bus pass to ICON office

Qualifications

• Varying sales experience will be considered, with a focus on effective people skills.
• Comfort in learning to prospect into C-level and senior decision-makers globally.
• Proven ability to build new relationships and add value to clients.
• Awareness of market trends and competitors.
• Strong verbal and written communication skills.
• Energetic and passionate about high performance and personal success.

Responsibilities

• Identify and contact senior decision-makers to generate leads.
• Execute targeted outreach via email and phone.
• Deliver engaging client presentations.
• Overcome objections to meet quality metrics.
• Work collaboratively and independently to close deals.
• Establish relationships with potential clients.

Skills

Sales Experience

Prospecting Skills

Relationship Building

Commercial Awareness

Communication Skills

Enthusiasm and Drive

Job description

Overview

Join to apply for the Sales Development Representative role at THG Ingenuity.

Get AI-powered advice on this job and more exclusive features.

About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble.

About The Role Working within the Ingenuity function of Sales Development, you will be tasked with opening up new business opportunities with the world’s most successful ecommerce brands, sitting within the Beauty, Retail or CPG space. Becoming an expert in the ecommerce space and positioning THG Ingenuity in the market, directly targeting key clients in order to fundamentally propel the business forward in our ambitious sales goals.

What will I be doing?

• Lead Generation: Identify and contact senior and C-suite decision-makers at high-growth and enterprise sized brands within set verticals to generate leads and opportunities.
• Strategic Outreach: Execute targeted outreach via email, LinkedIn, phone, referrals and attending events.
• Client Pitching: Professionally articulate THG solutions, delivering engaging and informative client presentations that help uncover key opportunities.
• Objection Handling: Overcome objections to achieve and exceed quality over quantity metrics.
• Collaboration: Work both independently and as part of the wider team to help nurture and close deals.
• Relationship Building: Establish and maintain relationships with potential clients, offering valuable insights, guidance, and reassurance.

What skills do I need?

• Sales Experience: Varying sales experience will be considered, with a focus on being able to show a good degree of outcome related, people-skills.
• Prospecting Skills: Comfort and confidence in learning to prospect into C-level and senior decision-makers globally.
• Relationship Building: Proven ability to build new relationships and add value to clients.
• Commercial Awareness: Stay ahead of market trends, product knowledge, and perceived competitors.
• Communication Skills: Strong verbal and written communication skills, with the ability to articulate solutions professionally.
• Enthusiasm and Drive: Energetic, passionate about high performance and personal success. Able to prove this within your own experience (Grades/Sports/Extra-curricular).

We understand not all these skills can always be reflected but we still encourage candidates to apply.

What does success look like as a Sales Development Representative at THG?

When joined THG Ingenuity as a Sales Development Representative, the role focuses on lead generation and conversion targets, with careful researching of prospects and crafting personalized outreach strategies. High-quality, strategic communications lead to meaningful conversations and opportunities with senior decision-makers at major brands. The role involves building trust-based client relationships, understanding each client’s needs, and sharing insights to support colleagues and foster a collaborative environment. Continuous improvement through industry knowledge and sales technique is expected.

Concerns about recognition and career progression are acknowledged, with examples of advancement within the company.

ICON campus

Icon is where it all happens. Icon is home to our head office and our world-class creative hub, offering the finest space for collaboration and innovation to thrive. Our campus-style office provides on-site gym, GP and physio, and daily food/drink from canteens and cafes.

What do we offer you?

Career Development

• Access bespoke development programmes designed by our in-house L&D team.
• Continued development through our upskilling programme delivered in partnership with an industry-leading training provider.

Enhanced Leave

• 25 days annual leave plus bank holidays.
• Birthday leave and enhanced maternity/paternity pay depending on length of service.
• Up to 10 days compassionate leave, and buy back up to 3 days each year.
• Unlock 2 days volunteer leave after 12 months.

Wellbeing Support

• Access on-site GP, CBT therapist, EAP (Bupa), state-of-the-art gym, and on-site physio.

Other Perks

• Save up to 12% on personal tech via salary sacrifice.
• Subsidised bus pass to ICON office.
• Up to 50% staff discount on THG brands.
• On-site staff shop and barber.
• Refer a candidate and earn up to £1000 when they pass probation.
• Anniversary gifts at 5 and 10 years of service.

Disability and Diversity

THG Ingenuity is proud to be a Disability Confident Committed employer. Please indicate any reasonable adjustments needed for the recruitment process. THG Ingenuity is committed to creating a diverse and inclusive environment and welcomes applications from all sections of the community.

Application timeline

Because of high application volumes, we endeavour to respond to every application within 14 days. For questions about applications, contact the THG Ingenuity Talent team.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Sales and Business Development
• Industries: Software Development