Sales Associate

Reiss Ltd.; Greater London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading luxury fashion brand is looking for a Sales Associate for its Brent Cross store in London. The ideal candidate will provide exceptional customer service and support the management team in achieving sales goals. Key responsibilities include delivering tailored customer experiences, acting as a brand ambassador, and maintaining excellent communication with customers and team members. The role requires flexibility and a passion for premium products. A rewarding commission structure and various employee benefits are offered.

Benefits

Seasonal business wear allowance

Rewarding commission structure

Employee Assistance Programme

Health support through cash plan

Fitness discounts

Enhanced parental pay

23 days annual leave

Qualifications

• Previous experience in a customer-facing environment.
• Ability to work in a fast-paced retail environment.
• Excellent communication and interpersonal skills.

Responsibilities

• Deliver a premium customer service experience.
• Act as a Reiss Brand Ambassador.
• Communicate effectively with customers and team members.

Skills

Customer service experience

Communication skills

Team player

Job description

With the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise. With standalone stores, concessions and franchise operations in over 230 locations internationally, as well as online and app, our presence as a leading luxury brand is well established.

Working at Reiss, our common purpose is to continue to grow our business, to walk in the shoes of our customers, and IN...to be exceptional in everything we do.

For our retail teams this means it means providing elevated customer service, a store environment that stands out in the market and working as a team to meet and exceed both our customers’ expectations and our business goals.

What’s the role about?

As part of our Retail team, you’ll be joining our store in London, Brent Cross as our Sales Associate, on a full-time basis. You’ll be responsible for providing exceptional customer service and supporting our management team to achieve sales and operational goals.

What you’ll be doing

• Delivering a premium and tailored customer service experience
• Providing in depth knowledge of the brand and our products
• Communicating appropriately and effectively with customers, team members and management
• Acting as a Reiss Brand Ambassador

What you’ll ideally bring to the role

• A passion for premium or luxury product
• Previous experience in a customer-facing environment
• Be able to see things through the customer’s eyes
• Flexibility and ability to adapt to changing priorities
• Ability to work in a fast-paced retail environment
• Have excellent communication and interpersonal skills泛>
• Have excellent organisational and decision-making skills
• Be a team player
• Good written and verbal communication skills

What we’ll do for you

• Seasonal business wear allowance
• Rewarding commission structure
• Wellbeing and financial support through our Employee Assistance Programme
• Low monthly cost health support through our medical cash plan
• Fitness discounts
• Family friendly policies including enhanced parental pay
• 23 days annual leave, increasing to 25 days after 2 years’ service

Apply now to start your story at Reiss…

We recognise the importance and power of diversity within our business and, as such,uam our people processes are fair, transparent and promote equality of opportunity for all candidates.

It is our pledge that candidates will not be discriminated against on the grounds of gender, gender identity or expression, pregnancy, marital status, age, race, colour, ethnic background, nationality, disability, sexual orientation, religion, religious or similar belief. Every individual will be treated with respect.

We know that some people won’t apply for a role unless they feel you don’t meet all of the requirements listed, so we want you to know that finding people who will add to our culture and have a learning mindset is incredibly important to us. Even if you feel you don’t tick all the boxes, we’d still like to hear from you.