Sales Associate

BMW; Brighton; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading automotive group in Brighton is seeking a passionate Sales Associate dedicated to exceptional customer experience. You'll manage customer relationships, prospect for new clients, and maintain product knowledge. The ideal candidate has sales or customer service experience, excellent communication and organizational skills, and a UK driving licence. This role offers competitive rewards, including online healthcare access and enhanced holidays.

Benefits

24/7 online access to healthcare professionals

Car purchasing and lease schemes

Enhanced holiday allowance with length of service

Paid day off for your birthday

Company share purchase plan

Colleague referral payments

Industry leading family friendly policies

Numerous training and development options

Qualifications

• Previous experience in a sales or customer service role with a proven track record.
• Must hold a valid UK driving licence.
• Ability to deliver first-class customer service.

Responsibilities

• Manage relationships with customers and keep in contact about products and events.
• Prospect for new customers by attending product launches and maintaining a database.
• Maintain thorough product knowledge and update via manufacturer training.
• Provide exceptional customer service leading to loyalty and referrals.

Skills

Sales experience

Customer service skills

Organisational skills

Communication skills

Attention to detail

Enthusiasm for helping customers

Job description

Group 1 Brighton is lookingfora Sales Associate.

Your role

As part of a successful, global automotive group, you’ll broaden your experience across both sites and brands. And with the right support from us, you’ll be able to progress as high as you can aim.

• Managing relationships with your customers, including keeping in regular contact with them about our products and forthcoming events, as well as maintaining a “customer focused” attitude.
• Prospecting for new customers by telephone, attending product launches and other events, and maintaining your own enquiry database.
• Maintaining thorough product knowledge and updating your knowledge through manufacturer led training.
• Providing exceptional customer service that leads to customer loyalty and referrals.

Maintaining good housekeeping standards and orderly administration of your work.

Your profile

• Don’t worry about ticking off every single skill here− if you care about delivering great experiences as much as we do, we want to hear from you.
• Previous experience in a sales or customer service role, demonstrating the ability to achieve targets and build relationships.
• Ability to deliver first-class customer service with energy and enthusiasm.
• A genuine interest in helping customers and contributing to the team’s success#.
• Strong organisational skills with the ability to meet deadlines, with excellent attention to detail.
• Exceptional listening and communication skills, focused on understanding customer needs.
• Must hold a valid UK driving licence.

We value diversity and believe it strengthens our team. If you don’t meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.

Rewards

• 24/7 online access to healthcare professionals.
• Car purchasing and lease schemes.
• Enhanced holiday allowance with length of service.
• Paid day off for your birthday.
• Company share purchase plan.
• Colleague referral payments.
• Industry leading family friendly policies.
• Numerous training, learning and development options to suit everyone.

Company

If you’re dedicated to customer experience, have a drive to help others and share a passion for design, technology, and engineering, you could be a valuable member of a BMW Group Retailer Team.