Sales Assistant - Prestwick - 8 Hours

Home Hardware Scotland Ltd; Prestwick; On-site; GBP 20,000 - 25,000; Full time

Job summary

A local home improvement retailer in Prestwick is looking for a Sales Assistant to enhance customer service and promote sales. The ideal candidate will assist customers, ensure the shop is well-maintained, and handle cash transactions. Essential skills include strong customer service, good organization, and the ability to perform heavy lifting (25kg). Enjoy benefits like generous staff discounts and a workplace pension.

Benefits

Generous staff discount across all products stocked

Workplace pension with The People’s Pension

Qualifications

• Candidate must be fit and strong to handle heavy lifting (25kg).
• Good timekeeping and personal hygiene are essential.

Responsibilities

• Maintain outstanding housekeeping levels within the shop.
• Service customers pleasantly and courteously ensuring their wellbeing.
• Correctly price and code merchandise according to company guidelines.
• Handle cash transactions and operate the cash register accurately.
• Deal with exchanges and refunds in line with company policy.

Skills

Excellent customer service skills

Organisational skills

Ability to multitask

Good communication skills

Flexibility in working hours

Comply with Health & Safety policy

Job description

Position titleSales Assistant - Prestwick - 8 HoursDescriptionAt Wright’s Home Hardware we pride ourselves on the outstanding level of customer service we provide to our customers in a friendly and relaxed atmosphere. As a Sales Assistant your role is to assist the customer and promote sales in accordance with company policy.Responsibilities* Maintain outstanding housekeeping levels within the shop* Being part of the team creating a friendly, pleasant and welcoming environment for customers instore* Serving customers in a pleasant and courteous manner ensuring their wellbeing* Ensure stock items are filled up daily, keep shelving tidy and assisting with product display* Correctly price and code merchandise according to company guidelines ensuring price tickets are well displayed ensuring missing tickets are replaced* Deal with incoming telephone calls from customers and colleagues using the company salutation* Escalate all shop complaints / faulty products to the Shop Manager or Assistant Shop Manager* Work as part of a team to maintain the correct stock levels on your shop stock control system; this involves daily checks of empty spaces, seasonal stock checks and a full annual stock check.* Be responsible for operating the cash register, handling cash, credit / debit cards and customer credit accounts issuing receipts with accuracy ensuring the security of the cash register at all times* Deal with exchanges and refunds in line with company policy* Assisting the customer with special product orders and processing these to Home Hardware (Scotland) Ltd or through other direct suppliers* Carry out any other duties as required from time to time by the Shop ManagerSkills Required**Essential*** Excellent customer service skills.* Organisational skills and the ability to multitask.* Good time keeping.* High level of personal hygiene.* Comply at all times with the company dress code.* Flexible in the hours you are able to work.* Good communication skills.* Comply at all times with the company Health & Safety policy.* This position involves constant heavy lifting 25kg.* The candidate must be fit and strong.Job Location93-95 Main Street, Prestwick, KA9 1JSJob BenefitsGenerous staff discount across all products stockedWork place pension with The People’s Pension