Sales Assistant

Whsmithcareers; Ringway; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading retail company is seeking a Sales Assistant at Manchester Airport Terminal 2. The role involves delivering exceptional customer service, maintaining store standards, and supporting a team in a dynamic airport environment. Applicants must be over 18 and provide continuous references. The position offers competitive pay, flexibility, and various employee perks including discounts and support programs. Ideal for motivated individuals who pride themselves on customer satisfaction.

Benefits

Pension scheme

Paid annual leave

Employee discounts

Employee Assistance Programme

Qualifications

• Must be over 18 due to nature of items sold.
• 5 years continuous references required for airport pass.
• Criminal Records Bureau Check will be required.

Responsibilities

• Deliver exceptional customer service.
• Maintain store standards with stock replenishment.
• Support teammates and uphold display standards.

Skills

Exceptional customer service

Teamwork

Communication skills

Adaptability

Visual merchandising

Job description

Sales Assistant - WHSmith - Manchester Airport Terminal 2

Salary - £12.25 Per Hour

Contract Type - Full Time / Permanent

Hours Per Week - 39 Hours

Working Days - Flexible

Working Times - Mornings (Earliest Start 3am)

You must be over 18 for this position due to the nature of items sold in store.

As a Sales Assistant you’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers, and our colleagues to be proud to share their journey with us.

Airport Requirements:

• 5 years continuous references - to gain an airport pass you will need to provide 5 years' worth of either employment or education references without any gaps.
• Criminal Records Bureau Check - to be completed by WHSmith if your application is successful.
• Photographic ID - Passport of UK driving licence.

What being a Sales Assistant is all about:

• Delivering an exceptional customer service to all our customers.
• Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
• Meeting high standards of display and visual merchandising helping customers find what they're looking for easily.
• Being part of a team and supporting colleagues.

What our Stores would love to see:

• A passion for customers having an exceptional experience in store.
• Confident in communicating within the team.
• Motivated to achieve fantastic results and standards.
• Adaptable to meet company requirements and goals.

How we reward our teams:

We know you’ll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, paid annual leave and employee discounts, we’ll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster.

Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial.

About us:

WHSmith has a remarkable heritage and we are growing particularly in our airports, hospitals, rail stations and motorway services. Our aim is simple, to offer our products to everyone on any of life’s journeys. Our InMotion brand, a leading digital accessories business, continues to grow and develop, offering an amazing customer experience with all the latest tech. We have created great partnerships with the likes of M&S and Costa Coffee, ‘broaden our offering’ to our customers throughout the UK. That’s why, as we continue our journey, our aim is simple: to make every one of life’s journeys better!

WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.