Sales Assistant/Driver

Akzo Nobel N.V.; Perth; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading paints manufacturer in Scotland is seeking a part-time Customer Service Representative to enhance customer experiences. The role requires strong communication skills and customer service experience, alongside handling deliveries. With 30 hours per week and a competitive hourly wage of £12.66 plus sales-based bonus, candidates will find opportunities for development and a flexible working environment.

Benefits

25 days holiday

Company pension

Income protection

Employee Assistance Programme

Flexible benefits scheme

Qualifications

• Proven experience in a customer service/retail role.
• Valid driving licence.
• Calm under pressure.

Responsibilities

• Engagement planning & monthly store meetings.
• Ensure customers receive a warm welcome.
• Use client service tools to ensure consistent experience.
• Support store's monthly customer contact plan.
• Restock shop floor according to merchandising plan.
• Load van & plan delivery routes.
• Develop skills & encourage colleagues using training tools.

Skills

Customer service experience

Collaborative environment

Communication skills

Job description

Since 1792, we’ve been supplying the innovative paints and coatings that help to color people’s lives and protect what matters most. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. We’re active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life. Because we believe every surface is an opportunity. It’s what you’d expect from a pioneering and long‑established paints company that’s dedicated to providing sustainable solutions and preserving the best of what we have today – while creating an even better tomorrow. Let’s paint the future together.

£12.66 per hour & Sales‑Based Bonus
Part time – 30 hours per week

We encourage you to apply if you have relevant experience and expertise for this role, even if you don’t meet all the criteria listed in the job description.

Job Purpose

You will play a key role in the success of your store by collaborating with in‑store colleagues and our UK Sales Team to provide a memorable customer experience to professionals & DIY enthusiasts. We will look to you to use your people skills to help maximize the sales and market share of AkzoNobel products and accessories in your store. You will carry out customer deliveries to homes and businesses too.

This is a part‑time 30‑hour per week role, and you need to be available to work shifts between 7 am and 5 pm Mon‑Fri. You will also work some Saturday shifts (8 am to 12 pm) on a rotational basis, with time off in lieu.

Job Responsibilities

• Play an active part in engagement planning & monthly store meeting sessions.
• Ensure customers receive a warm welcome, an informed conversation & personalized proposal.
• Use our client service tools to ensure a consistent customer experience.
• Support your store’s monthly customer contact plan.
• Follow the merchandising plan to restock the shop floor.
• Load the van & plan delivery routes.
• Develop your skills & encourage colleagues to do so using our training tools.

Job Requirements

• Proven experience in a customer service/retail role.
• Valid driving licence.
• Enjoys a collaborative working environment where supporting colleagues is key.
• Calm under pressure.

What Makes You Stand Out

• Excellent communication, customer service & interpersonal skills.
• Well organised & with an eye for detail.
• Enjoys ongoing coaching & support to advance career & build skills.

What do we Offer at Dulux Decorator Centres

We offer great personal development opportunities and roles with breadth, depth of scope and impact. We also offer comprehensive packages including:

• 25 days holiday, excluding bank holidays
• Great Company pension
• Income protection.
• Employee Assistance Programme.
• Employee Life Assurance.
• Flexible benefits scheme offering benefits including Gymflex, retail card, dental cover and more!

We have been inventing the future for more than two centuries and need people like you to be part of the team. Apply online via the link and we will get right back to you.

We are advocates of a healthy work life balance and mental well‑being. We are happy to look at flexible working options for all our roles.

At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best selves. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In our organization, all qualified applicants receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age or disability.