Sales Assistant

Mulberry Marketing Communications Ltd; Ellesmere Port; On-site; GBP 21,000 - 25,000; Part time

Job summary

A British lifestyle brand is seeking a Sales Assistant in Ellesmere Port. You will create a welcoming environment and enhance the customer experience. Ideal for those passionate about fashion and customer service. This is a 2-month Fixed Term Contract requiring weekend availability.

Benefits

Competitive basic salary

Bonus

Product allowance

Staff discount and exclusive access to staff sales

Extra day off for your birthday

Pension contributions & life assurance

Training and development opportunities

2 paid volunteering days per year

Access to Help@Hand wellbeing service

Responsibilities

• Create a welcoming and fun environment for customers and team.
• Deliver an engaging and memorable customer experience in store.
• Develop and maintain key customer relationships using CRM tools.
• Expand knowledge on product, brand, services, and local events.
• Share ideas and show curiosity about the business.
• Work as part of a team and nurture relationships with colleagues.
• Deliver operational excellence with respect for people and products.

Skills

Engaging

Agile

Curious

In love with fashion

Job description

Sales Assistant

Join to apply for the Sales Assistant role at Mulberry Marketing Communications.

Born in 1971, the roots of Mulberry are in Somerset, England. For more than fifty years, Mulberry has been a British lifestyle brand, internationally acclaimed for quality and design capturing the Mulberry Spirit. Sustainability has been part of the Mulberry ethos since the brand's inception, in recognition of our purpose‑driven approach, in 2024 we proudly achieved B Corp Certification.

Today, we are a global brand, but our values remain the same; we are committed to improving our impact on people and the planet. If these are values you share, we would love you to join our team.

Responsibilities

• You will create a welcoming and fun environment for your customers and team.
• You will be committed to delivering an engaging and memorable customer experience in your store.
• You will develop and maintain key customer relationships using in‑store CRM tools to support you.
• You will be keen to learn and expand your knowledge on our product, brand, services and local events to enhance the customer experience.
• You will be curious about the business and willing to share your ideas.
• You will enjoy working as part of a team and nurture relationships with your colleagues.
• You will deliver operational excellence showing respect and consideration for people, product and your environment.

You Are

• Engaging
• Agile
• Curious
• In love with fashion!

Culture

• Embrace and demonstrate the Mulberry values and behaviours: honesty, dynamism, and a community‑oriented spirit.
• Support Mulberry to deliver an inclusive culture, through behaving in a way that is open‑minded and respectful towards others, and understanding that your views, opinions, and experiences may not always be shared by your colleagues.
• Act as an ambassador for Mulberry and communicate positively about the brand.
• Help foster a culture where diversity is celebrated and every individual feels valued, respected, and included. Champion equity, empathy, and understanding in all interactions – internally and externally.

Sustainability

• As a certified B Corp, we are committed to using business as a force for good. You will be encouraged to incorporate environmentally and socially responsible practices into your work, supporting our Made to Last strategy across Climate, Circularity, and Community.

Benefits

• Competitive basic salary
• Bonus
• Product allowance
• Enviable staff discount and exclusive access to staff sales
• Extra day off for your birthday
• Pension contributions & life assurance
• Training and development opportunities
• 2 paid volunteering days per year
• Access to Help@Hand – a wellbeing service featuring remote GP appointments, mental health support, physiotherapy, personal training & retail discounts

This is for a 2‑month Fixed Term Contract and applicants must be available to work weekends.

Seniority level

Entry level

Employment type

Contract

Job function

Marketing Services

Mulberry is an equal opportunities employer and we are passionate about hiring and developing the best talent. All hiring decisions are made only on the basis of qualified, skills or experience and as they relate to the particular role. If you need us to make any adjustments to our application or interview processes to enable you to be at your best, please email us at __________.