Sales Agent

The Acorn Group; Liverpool; On-site; GBP 25,000 - 28,000; Full time

Job summary

A leading insurance provider in Liverpool is seeking an Insurance Sales Agent to thrive in a fast-paced, customer-focused sales environment. The ideal candidate will excel in quoting and closing business, building client relationships, and supporting policy amendments with excellent communication skills. This role offers a competitive salary, a performance-related bonus, and opportunities for career growth within a supportive and engaging company culture. Join our team and grow with us at Acorn.

Benefits

35 days’ holiday including bank holidays

24/7 mental health support

Flexible benefits including early access to salary

Hybrid working options

Qualifications

• Excellent verbal and written communication skills are essential.
• A positive 'can do' attitude is required in a customer-focused role.
• Previous experience in insurance or financial services is beneficial.

Responsibilities

• Quoting and closing new or renewal business enquiries.
• Building and maintaining long-standing client relationships.
• Supporting customers with policy amendments and retaining clients.

Skills

Excellent verbal and written communication skills

High level of accuracy and attention to detail

Ability to work in a fast paced environment

Excellent customer service skills

Previous Insurance or Financial Services Industry Experience

Positive “can do” attitude

Ability to multi-task and manage time effectively

Patience and empathy

Job description

Salary: £25,877 - £27,515 Plus up to £2,000 performance related bonus per annum, once established within your role.

Working hours: 37.5 hours a week between 9:00am and 17:30pm Monday to Friday including 1 in 3 Saturdays 09:00am - 12:30pm.

The Insurance Sales Agent role is a fast-paced, customer focused sales position, working in a friendly, target-driven inbound sales environment where teamwork and positivity are part of the company culture.

The Insurance Sales Agent position will demand the very best of your sales and customer services skills as you deal with new and existing customers.

What you will be doing:

• Quoting and closing new or renewal business enquires
• Building and maintaining long-standing client relationships
• Amending customer policies, payments and schedules
• Retaining existing clients at renewal
• Supporting customers with existing policy amendments
• Working towards individual and team targets
• Handling sensitive information and following data protection principles
• Adhering to strict FCA guidelines
• Providing a professional service and promoting our brand in a positive manner

We are looking for colleagues who are:

As well as a passion for the job, below are the skills we are looking for to be successful in the role:

• A positive “can do” attitude
• Excellent verbal and written communication skills
• High level of accuracy and attention to detail
• Ability to work in a fast paced environment
• Ability to multi-task and manage time effectively
• Be able to demonstrate patience and empathy
• Excellent customer service skills, incorporating a confident and polite telephone manner
• Previous Insurance or Financial Services Industry Experience

Grow with Acorn

At Acorn Insurance, we’re proud of our Liverpool roots —事故 even prouder of how far we’ve come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we’ve grown into a national leader, now employing 1,700+ people across the UK and reached a milestone £750 million in total value of insurance policies written in 2024.

We’re growing fast, with new opportunities emerging every week. That growth is largely due to the values we share:

• 🦏 We run through walls for our贴吧 customers and each other
• 🐐 We challenge the status quo
• 🐧 We succeed when we help those around us succeed
• 🐆 We decide quickly when the smart thing to do is use our judgement
• 🌴 35 days’ holiday (including bank holidays) with additional buy/sell options
• 🧠 24/7 mental health support & free counselling available
• ☝ Grow with us: Through career fairs, leadership programs, and learning on the go!
• 💸 Flexible benefits, including early access to salary via our internal platform
• 🏡 Hybrid working optionsto support work-life balance and individual needs

Our Commitment to our colleague headaches:

These aren’t just words — they’re the principles we live by. And we’re proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth:

• 🧠 Mindful Employer – championing mental health and wellbeing
• ♿ Disability Confident Level 1 & 2 – creating accessible, inclusive opportunities
• 🌸 Menopause Friendly accredited – supporting every stage of life
• 🎖️ Armed Forces Covenant signatory – honouring those who serve
• 🏆 Great Places toייל Work 2024/25 – fostering an engaging and positive workplace culture
• 📈 Best Place to lits for Development – proud to be investing in people’s future
• 👩💼 Best Place to Work for Women – breaking down barriers to women's career progression

If you’re looking for a company with a strong culture, real career progression, and a people-first approach — all rooted in the heart of Liverpool —Grow with Acorn.

A Few Things to Know Before You Apply

We’re really excited that you’re considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind:

If your application is successful, we will commencerelevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check.

🌍 Visa Requirements
Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we’re not able to offer visa sponsorship.

💬 We’re Here to Support You
We’re committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process—and once you’re part of the team—just let us know. Whether it’s flexible hours, adapted equipment, or a bit of extra support, we’ll work with you to make sure you can do your best work.