Sales Advisor - Uncapped Commission...

In Cork; Cardiff; On-site; GBP 25,000 - 26,000; Full time

Job summary

A leading telecom company in Merthyr Tydfil is seeking a Customer Service Advisor to engage customers and provide tailored solutions. In this fast-paced role, you will utilize your strong communication skills and determination to meet goals and influence customer satisfaction. The position offers a competitive salary, uncapped commission, and opportunities for career development. Join a dynamic team dedicated to making a difference for customers.

Benefits

Competitive salary

Access to private healthcare

Paid carers leave

Career development opportunities

Volunteering days

Qualifications

• Experience in roles requiring strong customer service skills.
• Ability to achieve targets and deliver results.
• Transferable skills from similar fast-paced environments.

Responsibilities

• Engage with customers over the phone to understand their needs.
• Match customers with suitable EE products and services.
• Collaborate with the team to celebrate successes.

Skills

Customer-centric approach

Communication skills

Adaptability

Determination

Job description

Customer Service Advisor - Uncapped Commission (Merthyr Tydfil)

Address: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH

Schedule:
Monday – Saturday: 16:45 – 21:00
Sunday: OFF

Whats in it for you

• Competitive Salary: Starting at 25,087 pro‑rata rising to 25,684 pro‑rata after 8 months, plus an uncapped monthly commission scheme
• Online GP: Access to a private GP 24/7 for you and your immediate family
• Paid Carers Leave: Market‑leading carers leave with up to 2 weeks off
• Family Leave: Equalised maternity, paternity, and adoption leave – 18 weeks full pay and 8 weeks half pay in the first year
• Huge Discounts: Save on EE & BT products, including mobile and broadband
• Career Development: Ongoing support to help you grow your skills and develop
• Volunteering Days: Paid time off to give back to your local community
• Optional Private Healthcare and Dental: Protection for you and your family

About the role

If you’re someone who puts customers at the heart of every decision, understands their needs, and helps them find the right solution, this could be the perfect role for you.

This is a fast‑paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed and where your results are recognized and rewarded.

At EE, we’re harnessing the power of technology to bring people together and make life better. Join our Merthyr Sales Team, and you’ll be right at the heart of it speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference.

You’ll use your energy and ambition from similar roles where you’ve thrived, met goals, achieved targets, influenced others, or provided great service – and you’ll already have the transferable skills to shine here. You’ll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We’ll give you all the training, tools, and support you need to build your confidence and achieve your targets.

We understand that life doesn’t always follow a set schedule, so we help our people work flexibly –, allowing you to plan your own breaks or bank time off to make sure you don’t miss the moments that matter most.

Bring your energy, curiosity, and ambition and well match it with opportunity. Join us at EE and turn your potential into performance.