Sales Advisor

Vertu Motors plc; York and North Yorkshire; On-site; GBP 32,000 - 38,000; Full time

Job summary

A leading motor retailer in York is seeking a Sales Advisor. You will support customers throughout their buying journey, focusing on fantastic customer service. The role offers a basic salary of £32,000 with an OTE of £38,000, and flexible working patterns are available to support work-life balance. Ideal candidates have a valid UK driving license and experience in customer service or sales. The company provides ongoing training and benefits including 25 days holiday and a pension plan.

Benefits

25 days holiday plus bank holidays

Online rewards platform

Preferential Service Rates

Colleague Purchase Scheme

Share Incentive Scheme

Pension

Enhanced Maternity and Paternity

Qualifications

• Driving licence proving ability to drive within the UK.
• Experience in retail, hospitality, or customer service/sales.
• Ability to provide great customer service.

Responsibilities

• Support customers throughout their buying journey.
• Arrange test drives and assist with finance options.
• Engage with customers online, in-store, or by phone.

Skills

Customer service

Communication skills

Use of technology

Job description

Vertu BMW York

We are currently looking for a Sales Advisor to come and join our team at Vertu BMW York!

We are offering an industry leading basic salary of £32,000 plus an OTE of £38,000 and a fixed 40 hour working week across 5 days!

We can be flexible and are open to discussing a range of working patterns that can support your work life balance alongside customer demand.

Our Sales Advisors support our customers throughout their whole buying journey both online and in-store with their main focus being delivering fantastic customer service. Our digital capability is industry leading and we are ready to handle the exciting future we have ahead of us in motor retail including the transformation to electric vehicles.

Our Sales Advisors are experts in helping with the little things. Whether it's arranging test drives, choosing the right finance or picking out the right additional accessories, they are with the customer every step of the way making sure they have a fantastic experience when purchasing their new car. Our team engage with customers online, in-store, on the phone or by video, nationally as well as locally, therefore good communication skills and the ability to use technology is vital.

All we need from you is your driving licence proving your ability to drive within the UK and an ability to demonstrate that you can provide great customer service. If you have worked within retail, hospitality, or any customer service or sales led field we want to hear from you!

If your application is successful, we will need to complete the usual employment checks prior to you starting with us. For this role, these can include us verifying your recent employment, address and credit history. We may also conduct a criminal record check and a driving licence check.

We are proud to be the Motor Retailer who invests more in our colleague's personal development than any other, so if you are successful, you can look forward to on-going training opportunities that provide you with the right career path, career progression and a range of benefits you would expect from an employer of choice which includes:

• 25 days holiday rising with length of service - plus bank holidays
• Access to our online rewards platform giving you cash back and discounts for multiple retailers
• Preferential Service Rates
• Colleague Purchase Scheme
• Share Incentive Scheme
• Pension
• Enhanced Maternity and Paternity

#LI-JL!