Room Attendant

WGC Limited; London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading outsourced hotel services company is seeking a Room Attendant in London. You will be responsible for maintaining cleanliness standards and providing an excellent guest experience. The position offers guaranteed hours, a fixed hours contract, and an annual training budget of up to £10,000 for career progression. Join a diverse environment that values individuality and supports career development.

Benefits

Life Insurance

Free access to Doctor and Legal helpline

Discounts from 50 top retailers

Training budget up to £10,000 per year

Low-cost health insurance

Full workplace pension scheme

28 days holiday

Qualifications

• Ability to follow cleaning standards
• Strong attention to detail
• Good communication skills

Responsibilities

• Clean guest rooms to the hotel standard
• Replenish linen and guest supplies
• Ensure appliance safety and report faults

Skills

Cleaning guest rooms

Reporting maintenance faults

Providing a great guest experience

Job description

Overview

DoubleTree by Hilton Stoke on Trent, Etruria Hall, Festival Way, Stoke On Trent, ST1 5BQ

Rate: £11.50 | Hours: Guaranteed Hours Each Week

WGC is the UK's leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year.

In the role of Room Attendant, you will report to Head Housekeeper and be responsible for supporting the housekeeping team in the day to day running of the department.

Responsibilities

• Cleaning guest rooms to the hotel standard
• Replenishing linen and guest supplies
• Providing a great guest experience
• Reporting any maintenance faults and dealing with lost property
• Ensuring that all appliances, fixtures and fittings are safe and work in accordance with regulations and report any faults to the Head Housekeeper

Benefits

• Fixed hours contract available
• Flexible hours to suit you
• Life Insurance
• Free access to Doctor and Legal helpline
• Counselling/Wellbeing Support Service
• Discounts from 50 top retailers
• Training budget of up to £10,000 per year with unlimited career progression
• DiscountStore with discounts from ASDA, O2 & more
• Discounted hotels and flights
• Employee Assistance Programme, including HSF Assist
• Low-cost health insurance
• Full workplace pension scheme
• 28 days holiday

About the role and progression

Your role will include: working within a team to maintain cleanliness standards and support the hotel operations; we offer an annual training allowance of up to £10,000, which can be used on a selection of WGC Approved Apprenticeships and accredited training courses, including English, Maths, IT and more, to support career progression.

Qualifications and culture

We recognise that we’re all at our best when we’re being ourselves. We are committed to building a culture that champions diversity, equity and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience. We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.