Revenue Controller

Norton Rose LLP; City of London; On-site; GBP 60,000 - 80,000; Full time

Job description

Our Revenue team is made up of several Revenue Controllers working alongside the Billing team. All Revenue Controllers and Billers report directly to the Revenue Manager.

About the role

As one of our Revenue Controllers, you'll play a key role in the billing and credit control processes for the specific practice groups allocated to you.

This isn’t a routine role tapping at a keyboard and chasing payment of bills on a volume basis. Our clients and their services are as individual as our people and you’ll need to understand both in this role and interact with them personally and effectively.

From the outset, you’ll work with our firm’s partners to support them to manage their time recording and WiP management effectively, understanding the billing arrangements for different clients and matters and advising accordingly. You’ll gently (and perhaps more firmly on occasion!) encourage partners to adopt good financial hygiene practices, capturing disbursements, avoiding unnecessary write-offs and invoicing at the right time and in the right amount.

You’ll work with your colleagues in the Billing Team and the partners’ PAs to ensure pre-bills are prepared within strict SLA guidelines and that bills are issued promptly.

When clients have queries about invoices, you’ll be on hand to help resolve them promptly and politely, liaising with colleagues as required. You’ll attend closely to overdue invoices, applying your professional and commercial judgement to find the best ways to achieve settlement of outstanding amounts. This will include working with partners to engage their assistance and escalating issues where necessary.

Our clients range from entrepreneurs and start-ups to global blue-chip companies. They include Hollywood studios, TV production companies, top gaming companies, betting businesses, major football clubs and other sports organizations and a host of others. They may be UK based or international. There’s no one-size-fits-all approach to cash collection as a result.

For more information about the role, you can download the job description from the Additional Documents section below.

About you

To take on this role you will be an experienced Revenue or Credit Controller who has worked in a law firm or professional services environment (ideally a partnership).

Your technical knowledge will include a good understanding of VAT, disbursements and the working capital cycle. You’ll also be proficient working with accounting databases and systems (particularly you’ll be using Aderant and ARCS with us) and good at working to deadlines and meeting reasonable KPIs.

Just as importantly, you’ll be highly pro-active and confident in dealing with people. You’ll be able to build strong relationships with a positive approach - even with people who may be a little elusive at times.

If you have the technical, organisational and people skills for this role, please get in touch.

Our Culture

Our culture is unique among law firms - both in what we expect from our people and the way we create value in the industries we serve. We empower our people, expect commitment and excellence, and celebrate when we achieve it.

Our values are at the heart of everything that we do and define Wiggin as a workplace: being visionary, authentic, unified, responsible and excellent across-the-board.

There isn’t a typical Wiggin person. We aim to build teams that are diverse in thought, perspective and experience to provide a more rounded service to our internal and external clients.

We operate a discretionary hybrid working model allowing 2 days per week working from home. We offer an attractive remuneration package including 25 days holiday (plus birthdays off), private medical insurance, permanent health insurance and more from your first day of employment.