Retail Supervisor — Lead Team & Service Excellence

Screwfix Direct Ltd; Elland; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading home improvement retailer is seeking a Retail Supervisor in Elland, UK to lead the team and ensure top-notch customer service. Responsibilities include guiding customers, maintaining store standards, and managing daily operations. Ideal candidates should have prior supervisory experience, excellent communication skills, and a passion for customer satisfaction. The role offers a competitive hourly wage of up to £13.64 along with significant benefits including a pension scheme, annual leave, and discounts at partnered retailers.

Benefits

Competitive salary

28 days annual leave

Award-winning pension scheme

20% discount at Screwfix and B&Q

Discounted healthcare

Career development training

Qualifications

• Experience as a supervisor or duty manager in a fast-paced environment.
• Ability to manage a small team effectively.
• Great customer service skills leading to increased sales.

Responsibilities

• Lead the team and set an example for store standards.
• Ensure smooth operations from cash management to stock handling.
• Foster a fun and supportive team environment.

Skills

Leadership

Customer service

Flexibility

Reliability

Job description

A leading home improvement retailer is seeking a Retail Supervisor in Elland, UK to lead the team and ensure top-notch customer service. Responsibilities include guiding customers, maintaining store standards, and managing daily operations. Ideal candidates should have prior supervisory experience, excellent communication skills, and a passion for customer satisfaction. The role offers a competitive hourly wage of up to £13.64 along with significant benefits including a pension scheme, annual leave, and discounts at partnered retailers.