Retail Supervisor: Lead Team, Elevate Customer Service

Screwfix Direct Ltd; Tunbridge Wells; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading retail company in Tunbridge Wells seeks a Retail Supervisor to lead in-store operations. The ideal candidate will manage customer interactions, ensuring high standards of service and team performance. This role offers career growth opportunities with comprehensive training and a supportive environment. Benefits include a competitive salary, annual leave, and discounts at Screwfix and B&Q. Interested candidates are encouraged to apply with their CV for a chance to join this dynamic team.

Benefits

Competitive salary

28 days annual leave

Up to 14% pension contribution

Life cover

20% discount with Screwfix and B&Q

Discounted healthcare

Share save schemes

Training programmes

Qualifications

• Experienced supervisor or duty manager in a fast-paced environment.
• Excellent customer service skills translating to sales.
• Passionate about business and ready to work hard.

Responsibilities

• Lead the team and ensure excellent customer service.
• Manage store standards and handle cash reconciliations.
• Work collaboratively within a fun team environment.

Skills

Customer service skills

Team leadership

Flexibility

Reliability

Job description

A leading retail company in Tunbridge Wells seeks a Retail Supervisor to lead in-store operations. The ideal candidate will manage customer interactions, ensuring high standards of service and team performance. This role offers career growth opportunities with comprehensive training and a supportive environment. Benefits include a competitive salary, annual leave, and discounts at Screwfix and B&Q. Interested candidates are encouraged to apply with their CV for a chance to join this dynamic team.