Retail Supervisor — Lead, Develop & Drive Sales

Smiggle UK Ltd; Romford; On-site; GBP 60,000 - 80,000; Full time

Job summary

A vibrant retail company in Romford is seeking a Supervisor to lead and inspire the team while delivering exceptional customer experiences. You will work closely with the Store Manager to maximize store performance, boost sales, and ensure effective visual merchandising. The ideal candidate should be a passionate advocate for customers, motivated, and adaptable with strong multitasking abilities. This position offers a competitive salary, internal training opportunities, and generous benefits including a store discount and paid holiday.

Benefits

50% store discount

Pension scheme

28+ days of paid holiday

Internal training opportunities

Referral program

Qualifications

• A passionate customer advocate focused on enhancing guest experiences.
• Ambitious and resourceful, inspiring the team for success.
• High energy and enthusiasm with a drive to surpass targets.
• Able to adapt to frequent changes in a high-pressure setting.
• Always eager to learn and improve.

Responsibilities

• Support the induction of new Sales Assistant team members.
• Work alongside the Store Manager to develop team performance.
• Assist in enhancing sales skills and product knowledge.
• Lead daily briefings and set sales targets.
• Provide an exceptional customer experience.

Skills

Customer advocacy

Multitasking

Motivation

Adaptability

Enthusiasm

Job description

A vibrant retail company in Romford is seeking a Supervisor to lead and inspire the team while delivering exceptional customer experiences. You will work closely with the Store Manager to maximize store performance, boost sales, and ensure effective visual merchandising. The ideal candidate should be a passionate advocate for customers, motivated, and adaptable with strong multitasking abilities. This position offers a competitive salary, internal training opportunities, and generous benefits including a store discount and paid holiday.