Retail Service Assistant

West Sussex.info; Chichester; On-site; GBP 40,000 - 60,000; Full time

Job summary

A local service provider in Chichester is seeking a Retail Service Assistant to deliver exceptional customer service at The Kennels Shop and Academy. As the welcoming face, you'll ensure guests have a remarkable journey, fulfilling their needs in a fun and fast-paced atmosphere. Previous customer service experience is essential, and while knowledge of golf is beneficial, it is not mandatory. The role involves working full-time across 5 days, including evenings and weekends.

Benefits

Access to a comprehensive well-being programme

Qualifications

• Previous experience in a customer service environment required.
• Ability to anticipate guests' needs and exceed their expectations.
• Knowledge of Golf is beneficial but not essential.

Responsibilities

• Provide exceptional service in a fast-paced environment.
• Assist customers effectively with all queries.
• Ensure adherence to high standards daily.

Skills

Customer service

Multitasking

Positive attitude

Job description

Helping people find jobs in the local area since 2008

Location Chichester

Contract Permanent

Hours Full Time- Working 5 out of 7 days including evenings and weekends

As our Retail Service Assistant you will be the welcoming face of The Kennels Shop and also at our Academy. Within this exciting role you will be providing exceptional service in a fast-paced environment, whilst ensuring Goodwood’s high standards are adhered to on a daily basis.

You’ll be an integral part of our team which prides itself on providing memorable experiences, achieving Goodwood’s high standards, all within a progressive, fast paced, fun and inspiring team environment.

The ability to multitask and be proactive are a must within this role. You will be responsible for enabling our members and their guests to have an exceptional customer journey, whether they are checking in for an experience or you are serving them in our well stocked Retail Shop. You will effectively deal with all customer queries with a can ‘do attitude.

What you’ll have:

• Positive and friendly with a “can do attitude”
• Target and service minded
• Ability to anticipate guests needs and exceed their expectations
• Previous experience of working in a customer service environment is essential
• A knowledge of Golf is beneficial but not essential

What you’ll get:

• Access to a comprehensive well-being programme