Retail Security Specialist – Deterrence, Safety & Service

OCS Group; Liverpool; On-site; GBP 20,000 - 30,000; Full time

Job summary

A leading facilities management company in the UK is seeking a Retail Security Officer to protect customers, staff, and stock while ensuring a safe shopping environment. Key responsibilities include acting as a security presence, conducting patrols, and monitoring CCTV. Applicants must have a valid SIA License and demonstrate strong observational skills and excellent communication ability. This role offers opportunities for professional development and promotes an inclusive environment.

Qualifications

• Valid SIA License – Door Supervisor (DS) or Security Guarding required.
• Ability to identify suspicious behaviour.
• Proven ability to handle difficult situations calmly.

Responsibilities

• Act as a visible security presence within the store.
• Conduct regular patrols to ensure safety.
• Monitor CCTV to identify and respond to threats.
• Provide customer service and assistance.

Skills

Strong observational skills

Excellent communication skills

Calm under pressure

Customer service

Job description

A leading facilities management company in the UK is seeking a Retail Security Officer to protect customers, staff, and stock while ensuring a safe shopping environment. Key responsibilities include acting as a security presence, conducting patrols, and monitoring CCTV. Applicants must have a valid SIA License and demonstrate strong observational skills and excellent communication ability. This role offers opportunities for professional development and promotes an inclusive environment.