Retail Sales Advisor

ScS Group; Chelmsford; On-site; GBP 20,000 - 26,000; Full time

Job summary

A prominent furniture retailer in Chelmsford seeks a Retail Sales Advisor to enhance customer experience and drive sales. The role involves welcoming customers, completing orders, and achieving sales targets. Ideal candidates will be sales-driven, customer-focused, and team-oriented. This position offers a competitive salary between £20,267 - £25,397, potential earnings of £30K with commission, and numerous employee benefits including discounts and career progression opportunities.

Benefits

33 days holidays including bank holidays

Employee benefits platform with discounts

Career progression

Enhanced Maternity, Paternity, and Adoption Leave

Virtual GP service

Pension Scheme

Life assurance

Qualifications

• Sales driven with a passion for driving a 5 star customer experience.
• Experience within a customer facing role.
• A real people person – the ability to build strong relationships.

Responsibilities

• Welcome customers into the store and support them in finding furniture.
• Complete customer orders and process finance applications.
• Deliver personal sales and KPIs.

Skills

Sales driven

Customer service experience

Building strong relationships

Team player

Flexibility with shift patterns

Job description

Retail Sales Advisor

Department: Retail

Employment Type: Full Time

Location: Chelmsford

Reporting To: Deputy Store Manager

Compensation: £20,267 - £25,397 / year

Description

What’s the opportunity?

As part of the Retail team, you’ll be based within our store in Chelmsford welcoming customers in and talking to them about our gorgeous furniture.

As a Retail Sales Advisor you can earn up to £30,000.00 with Commission.

What does the role involve?

• Welcome customers into the store and support them in finding the perfect piece of furniture for their home
• Accurately complete customer orders and process finance applications
• Accountable for delivering personal sales and KPIs
• Work within the team to deliver a 5 star customer experience
• Make sure the showrooms look their best through general housekeeping, cleaning and moving furniture when it’s needed
• Help to make sure our showrooms are warm, friendly, safe environments for everyone within them
• Continuously develop and maintain knowledge on all ScS products and services
• Undertake, as required, other duties in keeping with the general nature of the role

What’s in it for you?

• Basic salary between £20,267 - £25,396 with a realistic OTE of £30K per year
• In this store, our Retail Sales Advisors earn on average £800 - £1200 per month on top of their basic salary although there’s no limit on how much you can earn
• Guaranteed commission of £400 per month in your first three months
• Competitions and incentives
• 33 days holidays including bank holidays
• Employee benefits platform – access to 100s of high street discounts and more – holiday discounts, gym discounts, cinema discounts, e-vouchers, cashback and more!
• Colleague Discount
• Career progression
• Enhanced Maternity, Paternity and Adoption Leave
• Access to our dedicated Employee Assistance Programme – to give you free access to advice and information on a range of topics
• Virtual GP – Access to a GP service 24/7
• Salary finance scheme
• Pension Scheme
• Death in Service
• Life assurance

Who are we looking for?

The most important thing for us is that you’re the right fit for our team. And if you’ve got a knack for making customers smile, can work confidently within a team environment and have buckets of energy and motivation, then we think you’d be perfect. While sales experience can sometimes be an advantage, it’s not a game-changer – personality and the ability to learn new skills is just as important!

We’re looking for the following qualities

• Sales driven with a passion for driving a 5 star customer experience
• Experience within a customer facing role
• A real people person – the ability to build strong relationships with our customers and colleagues
• A team player
• Flexibility to work shift patterns
• Strong work ethic, resilient, self-starter and a can do attitude