Retail Optics: Assistant Manager & Team Growth Leader

The Boots Company PLC; SHREWSBURY; On-site; GBP 100,000 - 125,000; Full time

Job summary

A prominent retail company in Shrewsbury is looking for an Assistant Manager to lead their team at Boots Opticians. In this role, you will provide excellent customer service while managing store operations and clinical activities. You will mentor team members, fostering their growth and skills. This role offers competitive benefits including a discretionary quarterly bonus, generous employee discounts, and career development opportunities within a supportive and inclusive work environment. If you're passionate about customer care and want to advance your career, this could be the right opportunity for you.

Benefits

Discretionary Quarterly bonus

Generous employee discounts

Clinical and Non‑Clinical Career development opportunities

Enhanced maternity/paternity/adoption leave pay

Flexible benefits scheme

Access to free, 24/7 counselling and support

Qualifications

• Experience working in a customer facing role is essential.
• Desire to learn and grow within the role.
• Experience in a clinical environment is a plus.

Responsibilities

• Lead and inspire your team to deliver exemplary customer journey.
• Involve in customer service, store operations, and clinical activities.
• Manage a team, completing management tasks such as rotas and performance management.

Skills

Experience working in a customer facing role

Desire to learn

Led or coached a team

Job description

A prominent retail company in Shrewsbury is looking for an Assistant Manager to lead their team at Boots Opticians. In this role, you will provide excellent customer service while managing store operations and clinical activities. You will mentor team members, fostering their growth and skills. This role offers competitive benefits including a discretionary quarterly bonus, generous employee discounts, and career development opportunities within a supportive and inclusive work environment. If you're passionate about customer care and want to advance your career, this could be the right opportunity for you.