Retail Operations Leader — Elevate Sales & Customer Experience

Dobbies Garden Centres Ltd; Boston; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading garden centre retailer in the UK seeks an Operations Manager to oversee store operations, drive sales, and enhance customer experience. The ideal candidate will have retail operations management experience, strong leadership skills, and a commitment to health and safety. The role includes managing stock controls and developing the team to deliver first-class service. This position offers generous leave, staff discounts, and a culture focused on employee wellbeing and development.

Benefits

Generous annual leave

50% off in restaurants

Access to financial advice

Qualifications

• Experience in retail operations management is essential.
• Proven ability to maintain health & safety regulations.
• Must show positivity in leading teams through change.

Responsibilities

• Oversee store operations to maximize sales and growth.
• Lead and develop a passionate team focused on customer experience.
• Ensure compliance with health and safety regulations.

Skills

Operations expertise

Commercial awareness

Ability to manage stock controls

Training and coaching

Adaptability

Positivity in managing change

Job description

A leading garden centre retailer in the UK seeks an Operations Manager to oversee store operations, drive sales, and enhance customer experience. The ideal candidate will have retail operations management experience, strong leadership skills, and a commitment to health and safety. The role includes managing stock controls and developing the team to deliver first-class service. This position offers generous leave, staff discounts, and a culture focused on employee wellbeing and development.