Retail Manager - Skoda

Johnsons Cars Ltd; Wolverhampton; On-site; GBP 27,000 - 53,000; Full time

Job summary

A leading automotive dealership in Wolverhampton is seeking a Retail Manager or Business Manager. The ideal candidate will have previous experience in the automotive industry and strong customer service and negotiation skills. Responsibilities include understanding financial regulations, building rapport with customers, and monitoring performance. A full UK Driving Licence is required. The position offers a basic salary of £27,500 with an OTE of £52,500, along with exceptional benefits including 31 days of paid leave and ongoing training opportunities.

Benefits

Birthday Leave

Company Pension Scheme

Staff Discounts

Dentist on Demand

Optional Healthcare Benefits

Qualifications

• Previous Business/Finance Manager/Retail Manager experience in the Automotive Industry.
• Ability to work well under pressure.
• Full, clean UK Driving Licence.

Responsibilities

• Understand financial and insurance product regulations for accurate sales negotiations.
• Build quick rapport with customers and treat them fairly.
• Qualify customer demands for appropriate recommendations.
• Monitor finance and insurance performance against budget.
• Assist management in planning and forecasting trends.
• Coach and develop team skills to achieve objectives.
• Provide performance feedback to the General Manager.

Skills

Customer service skills

Negotiation skills

Organizational skills

Integrity

Communication skills

Job description

Are you ready to rev up your career in the automotive industry? At Johnsons Cars, we're not just selling cars; we're creating exceptional experiences for our customers.

Johnsons Cars are one of the UK’s leading independent Franchise Dealership Networks, with 53 multi-award-winning Dealerships across the UK. Established in 1999, we have grown rapidly to represent a variety of global car manufacturers with 15 marques in total, including Volkswagen, Skoda, Seat, Hyundai, Ford, Honda, Suzuki, Fiat, Alfa Romeo, and Mazda.

Now, we want you to be a part of our journey as a Retail Manager or Business Manager at our Skoda Dealership in Wolverhampton.

Basic Salary of £27,500 and a realistic OTE of £52,500.

Why Johnsons Cars?

We pride ourselves on maintaining the highest standards of professionalism and integrity. At Johnsons Cars, we are more than just a workplace; we are a team. We value our employees and offer a host of benefits that set us apart from the rest:

• Birthday Leave: We know family time is important to our people, so on your birthday you get an extra paid day off to celebrate with your nearest and dearest.
• Company Pension Scheme: You will be entered into our Company Pension Scheme to help you plan for your future.
• Staff Discounts: Enjoy discounts on all 17 of our iconic brands for vehicle sales, servicing, parts and labour.
• More Discounts: Access to our benefits platform where you can take advantage of a host of different discounts from fitness gadgets to your weekly loaf.
• Dentist on Demand: Your health is important to us, and that includes your dental health. All employees have access to on-demand dental services.
• Optional Benefits: We offer a range of optional benefits, including healthcare cash plans.

Role and Responsibilities:

• Understand all aspects of financial and insurance product regulations to ensure accurate information is given when negotiating a sale.
• Build rapport with customers quickly and easily and able to treat customers fairly.
• Qualify customer's demands and needs so the most appropriate insurance products are recommended.
• Monitor finance and insurance performance against budget; identifying and addressing shortfalls.
• Assist the management team in planning, forecasting trends, and revising plans for the dealership on an ongoing basis.
• Coach and develop the skills of the team to achieve business objectives.
• Monitor performance, measure outcomes and provide regular feedback to the General Manager.

The ideal candidate will:

• Previous Business/Finance Manager/Retail Manager experience gained within the Automotive Industry.
• Demonstrates the ability to work well under pressure.
• Excellent relationship building, customer facing and negotiating skills.
• Organised with the ability to manage conflicting demands.
• Honest and respectful with a strong sense of integrity.
• Possess excellent communication and interpersonal skills with the ability to use own initiative.
• A full, clean UK Driving Licence.

What We Offer:

Joining our team means you'll be part of a dynamic and rewarding environment. You can expect:

• 31 days paid annual leave, increasing to 33 with longevity of service.
• Industry-leading product and manufacturer training to support your growth and success.
• For those who want to progress and show potential we have an internal training academy and partnership with some of the best Automotive Management trainers to give you the skills needed to elevate your career.

The Company

Welcome to Johnsons Cars, we are one of the UKs biggest independent dealer groups with a nationwide presence spanning 58 sites across the country. Proudly representing 17 esteemed brands, we are dedicated to delivering exceptional service to our valued customers.

As well as our dealership network we also have a number of vehicle parts operations as well as our Fleet Services business. As an employer we embody a culture of continuous growth and success. by joining Johnsons cars you'll become part of a team that thrives of delivering exceptional service to our customers whilst providing a platform for your personal and professional growth. At Johnsons your career is as important as the outstanding service we provide to our customers.