Retail Lead: Drive Premium Brand Experience & Growth

Nike; City of London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading sports retailer in London is seeking a Retail Lead to provide exceptional service and ensure a premium brand experience. The role includes coaching a team, achieving sales targets, and supporting the consumer journey. Ideal candidates will have retail experience and strong communication skills, and be flexible with working hours. Join a supportive team with industry-leading benefits and discounts.

Benefits

Competitive compensation

Monthly performance-based bonus

Diversity, Equity & Inclusion initiatives

Employee discounts

Brand-new NIKE outfit

Qualifications

• Customer service and/or retail experience preferred.
• Ability to manage a small team of peers.
• Effective communicator and collaborative teammate.
• Demonstrated ability to apply product sales techniques.
• Flexible with scheduling and available to work retail hours.

Responsibilities

• Deliver exceptional consumer service and brand experience.
• Coordinate, coach, and motivate employees.
• Support management of daily business and achieve sales targets.
• Identify and solve problems with store leadership.

Skills

Customer service

Team management

Effective communication

Sales techniques

Job description

A leading sports retailer in London is seeking a Retail Lead to provide exceptional service and ensure a premium brand experience. The role includes coaching a team, achieving sales targets, and supporting the consumer journey. Ideal candidates will have retail experience and strong communication skills, and be flexible with working hours. Join a supportive team with industry-leading benefits and discounts.