Retail Key Holder-INDIANA PREMIUM OUTLETS

Bath & Body Works, Inc.; City of Edinburgh; On-site; GBP 20,000 - 25,000; Part time

Job summary

A well-known retail company in Edinburgh is seeking a part-time Retail Key Holder. You will lead store operations, enhance customer experiences, and support associates. The ideal candidate thrives in a customer-first environment, has strong sales experience, and is adaptable. Benefits include competitive pay, a 40% merchandise discount, and medical coverage options.

Benefits

40% employee discount

Medical, Dental and Vision Benefits

Daily or Weekly Pay

Mental health support

Qualifications

• Ability to foster a customer-focused selling culture.
• Demonstrated sales and operational results in a fast-paced environment.
• Ability to provide in-the-moment coaching.

Responsibilities

• Lead as manager on duty for customer experience and vendor relationships.
• Drive rewards program enrollment and engage customers.
• Perform opening and closing routines including bank deposits.

Skills

Customer-first environment

Sales experience

Effective communication

Adaptability

Education

High school diploma or GED

Job description

Overview

Join to apply for the Retail Key Holder-INDIANA PREMIUM OUTLETS role at Bath & Body Works.

Description Career Development | Medical, Dental and Vision Benefits | 40% Discount | Daily or Weekly Pay | Fun Stores

At Bath & Body Works, everyone belongs. We are committed to creating a culture of belonging focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing top talent. In addition, we work to improve our communities and our planet to help the world live more fully. Join Gingham Nation, where we invest in our associates through fair pay, benefits, and development opportunities, so they can continue to be their best at work, at home, and in their communities.

As a Key Holder, you will support delivering sales plan through effective execution of store and operational tasks. Our store leaders are the front line of our field leadership team: they\'re retail and customer-savvy, dedicated brand ambassadors, and thrive on the connections we make with our customers.

Responsibilities

• Lead with responsibilities delegated by the store manager, including acting as manager on duty when scheduled to address customer experience, vendor relationships, or maintenance issues.
• Provide individual and team performance feedback and recommendations to managers.
• Lead exceptional in-store customer experiences through demonstrating and modeling selling behaviors rooted in Our Values and elevated product knowledge.
• Display knowledge of product, company policies, and store strategies.
• Set the direction and goals for the day/shift when associates arrive for work.
• Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpretation/dissemination of company directives.
• Create genuine connections with customers through uncovering needs, sharing product information, demoing products, and making personalized recommendations.
• Drive rewards program enrollment and engagement on both the sales floor and at check-out.
• Assist with floorset execution, window changes, visual presentation, and marketing placement as needed.
• All store positions require constant physical activity, including standing, walking, reaching, and lifting. Associates may climb ladders, lift, reach, bend, and kneel to obtain products and maintain store appearance. Lift capacity: up to 50 pounds.
• Maintain safe, clean, and engaging experiences by adhering to all safety standards and expectations.
• Maintain our values, policies, and procedures.

Qualifications

• Thrives in a customer-first retail environment.
• Ability to foster a customer-focused selling culture.
• Demonstrated sales, customer experience, and operational results in a fast-paced environment.
• Effective communication skills, openness to feedback, and adaptability.
• Ability to provide in-the-moment coaching to associates.
• Ability to de-escalate store and customer situations effectively.
• Must be available to work peak days and times, including evenings, weekends, and holidays.

Education

• High school diploma, GED certificate, or relevant work experience.

Core Competencies

• Lead with Curiosity & Humility
• Build High Performing Teams for Today & Tomorrow
• Influence & Inspire with Vision & Purpose
• Observe, Engage & Connect
• Strive to Achieve Operational Excellence
• Deliver Business Results

Benefits

Bath & Body Works associates are the heart of our business. Benefits for part-time leaders include:

• Competitive, performance-based compensation and bonus incentive programs for sales leadership positions.
• Limited Medical Benefit Plans with national PPO network, prescription drug coverage, and telemedicine. Note: Minnesota, New Mexico, and Vermont residents are not eligible for the Limited Medical Benefit Plans. Benefits vary for Kansas and Ohio residents.
• Dental and vision coverage for frames and eye exams.
• Care benefits with Care.com network access for finding and booking short-term and ongoing care.
• No-cost mental health and wellbeing support through our Employee Assistance Program (EAP).
• On-demand access to earned wages through DailyPay (daily, weekly, or on demand).
• 40% merchandise discount and free Bath & Body Works product.

The statements above describe the general nature and level of work and are not intended to be exhaustive. We are an equal opportunity employer and make employment decisions without regard to legally protected statuses. We provide reasonable accommodations where required. We hire only individuals authorized for employment in the United States.

Application window will close when all role(s) are filled.

Seniority level

• Associate

Employment type

• Part-time

Job function

• Sales and Customer Service
• Industries: Retail and Manufacturing

We are improving the description to be clearer and more focused for applicants.