Retail Customer Service – Betting & Gaming Enthusiast

Betfred Group; United Kingdom; On-site; GBP 24,000 - 30,000; Full time

Job summary

A leading betting company in the United Kingdom seeks an Assistant Sales Manager to enhance customer experiences in retail settings. Candidates must be 18+, have the right to work in the UK, and possess outstanding customer service skills. Responsibilities include processing bets, addressing customer queries, and engaging with products. Benefits include bonuses, pension contributions, and mental health support, ensuring a supportive work environment with a focus on responsible gambling.

Benefits

Bonuses and incentives

Pension contributions

Mental health support

Financial wellbeing package

Qualifications

• Be 18+ and have the right to work in the UK.
• Must be able to work evenings, weekends, and public holidays.
• A passion for sports, betting and gaming is beneficial but not essential.

Responsibilities

• Processing customers’ bets in a timely and attentive manner.
• Attending to all customer queries quickly and knowledgeably.
• Engaging customers with expert knowledge of our products and promotions.

Skills

Outstanding customer service skills

Engagement with customers

Eagerness to learn

Job description

A leading betting company in the United Kingdom seeks an Assistant Sales Manager to enhance customer experiences in retail settings. Candidates must be 18+, have the right to work in the UK, and possess outstanding customer service skills. Responsibilities include processing bets, addressing customer queries, and engaging with products. Benefits include bonuses, pension contributions, and mental health support, ensuring a supportive work environment with a focus on responsible gambling.